Meseta Compensaition Approved!!

[StrongFiend]

News to everyone who sent in there problems with the photon gacha!

Good News Everyone!

Sonic Team has given me permission to return the meseta that was taken
from you through deceitful manipulation of the Photon Gacha Machine room
decoration. I apologize for how long it took to verify the transaction
logs but the game developers have been working on many critical issues
since Ambition of the Illuminus was launched, and we are finally seeing
many outstanding problems resolved.

I have added your meseta directly to your top character, if you need to
confirm this I kept a log of your meseta amount before I added your
Gacha compensation.

While SEGA takes full responsibility for releasing the Photon Gacha
Machine with a flawed warning text, please understand that collecting
and trading virtual items has an inherent risk and SEGA's stated policy
is still to deny reimbursement of any lost meseta and goods other then
from exceptional situations beyond the players control. Because there
was no warning that a room decoration would initiate a meseta
transaction, this particular exploit was very upsetting to Sonic Team
and we are all in agreement that you deserved a return of your meseta.

Thank you for your patience and we hope to provide a higher standard of
service in the future.

-Jake (ChillAura)
Phantasy Star Universe Game Master
SEGA of America

[Anduril]

ST has been getting back on top of the ball lately. I'm really surprised, and delighted.

[Mikura]

Wow...I have to admit, I'm pretty fucking impressed. Good job ST.

[Xaeris]

Wow, Sonic Team's been producing some win lately. With tomorrow's correction of fubaring last week's maintenance, I'll actually have a decent opinion of them again.

[JAFO22000]

"While SEGA takes full responsibility for releasing the Photon Gacha
Machine with a flawed warning text, please understand that collecting
and trading virtual items has an inherent risk and SEGA's stated policy
is still to deny reimbursement of any lost meseta and goods other then
from exceptional situations beyond the players control. Because there
was no warning that a room decoration would initiate a meseta
transaction, this particular exploit was very upsetting to Sonic Team
and we are all in agreement that you deserved a return of your meseta."

This is the most reassuing thing for me. They recognized their mistake, stated that they didn't have to pay anything back, but decided to anyway after meeting about it. THIS is the way to communicate to your customers! We all understand that mistakes are going to be made and the actual mistake is not what most people are upset about. The lack of communication/recognition of mistakes is what chaps my hide.

Now, about that robot slowdown issue....

[Googlebonker]

Wow! SEGA did something that was good as far as public relations and customer service. Good job, SEGA!

[Dragwind]

Huh....interesting. GG.

[vfloresjr24]

And they say ST does not care about the american players.

[Willl]

Yes good job SEGA I got my money back. http://www.pso-world.com/images/phpbb/icons/smiles/icon_biggrin.gif

[bp_shoruko]

well if they can do this then why can't they make pso.... oh never mind.

[Rashiid]

Just wait until they skrew this up and random people are getting other people's conpensated meseta....

[mvffin]

well, looks like they're down for fixing anything right now, if they could just fix our damn robot glitch on the 360. I WANNA PLAY SACRED STREAM OK?

[darthplagis]

sum one probably threatened legal action for time spent gaining meseta to be stolen due to a faulty item released by sega

[Para]

chillaura deserves props.

[Ken_Silver]

I might have to change the text on my sig...

Not yet! I'll make sure that the PC/PS2 servers get the stuff that we were supposed to get. Then and only then... http://www.pso-world.com/images/phpbb/icons/smiles/icon_smile.gif

[superdood22]

Wait... what? The posts above is of an origin relative to retardation and passive idiots. Props? What the...? This shouldnt have been on the game off the bat and on top of that even if so GMs shouldve been fixing everything when problems were discovered.

[amtalx]

What the hell ST? Every time you do something good, thats one less thing I have to bitch about. I might actually have to start commending you soon.