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Raven5_1
Aug 2, 2008, 08:51 AM
um i have a 30 day reccurring account which is active yet i got 065'd?

how did that happen? and how do i fix this?

Fure_Rakune
Aug 2, 2008, 11:00 AM
Sign up for another.
I was going to make a topic on this, I got 065'd last night.
Are these mere tremors before an earthquake hits?

Kylie
Aug 2, 2008, 11:05 AM
http://pso-world.com/forums/showthread.php?t=147428

http://pso-world.com/forums/showthread.php?t=147737

Seems the billing and the authentication servers haven't been communicating well.

Trial separation?

Raven5_1
Aug 2, 2008, 11:06 AM
you mean cancel my current subscription?

Kylie
Aug 2, 2008, 11:10 AM
They'll probably charge you twice if you do that (if I'm uderstanding the issue right), so I think it'd be better just to send in a ticket here (http://help.sega.com/?group=englishusa&t=EnglishUSA). It's the weekend, but I'm sure they'll get you up soonish. Or you can go ahead and resubscribe if you don't care about the risk of getting charged twice and want on now.

Raven5_1
Aug 2, 2008, 11:28 AM
submitted twice, botch up on the site made me think the first hadnt gone through. do i need to give them my billing details and my network mode login?

Kylie
Aug 2, 2008, 11:30 AM
I'm not sure, but I guess they'll ask if they need it.

What did you send?

Para
Aug 2, 2008, 11:39 AM
Its so much easier to get the 6 month option =X

Raven5_1
Aug 2, 2008, 12:01 PM
Its so much easier to get the 6 month option =X

it is the 6 months option.


I'm not sure, but I guess they'll ask if they need it.

What did you send?
basically a paragraph explaining the circumstances under which i discovered the 065

gratefulgriz
Aug 3, 2008, 03:11 AM
i just got 065 tooo! and ive had an account 4ever!! whats the fuckin deal?? ne 1 no?
132 if you can hear me, this is ladydatura, currently 065!! what do I doo

Dragwind
Aug 3, 2008, 03:23 AM
A friend had this when he logged in, sent in a ticket, had it fixed in one day. Supposedly they're having problems with a slower renewal process. Just send in a ticket and it should be fixed shortly is my guess.

gratefulgriz
Aug 3, 2008, 03:28 AM
I have NO idea how to send in a ticket, this is ridiculous!! I have paid sega for three years and now this!! I am very mad!