May 17th: PSU servers Down

[Furches]

Is anyone else having trouble connecting to the 360 server? I was on and some friends asked me if I was having any trouble connecting. They said that the connection to the server failed. I logged out to see if I could get back in and I could not. Does anyone have any information on this?

[Zahir]

You know, I've been experiencing this too, wtf is going on?

[Aries2384]

I've been getting this as well. Gonna go poke around the official site and see whats going on.

[Suzuka Miyamoto]

I just got signed out. ( Just now )

And now i cant connect?

[DAY.WALKIN]

yes this is happening to me too but im in a party chat with my GBR party and there fine and still playing

[Furches]

I wonder who spilled their soda at sonic team and killed the new servers.

[M-I-K-E-Y]

Yes Servers are down for me too BUT segac has struck again Woo!

[Furches]

Yeah you will be fine is you can play right now just don't log out or you wont be able to get back on.

[FireHero]

sumit been up all day we had realy bad lag earlyer and now cant even connect

[Getintothegame]

Sure enough, I was also disconnected and cannot reconnect. Hopefully I can get back on today... I really wanted to get back in today!

[DAY.WALKIN]

i got kicked off the server during the Big Plan mission, so i guess that the servers choosing random people to cut off

[Rune Walsh]

Heh.. I'm not really surprised. I mean, this kind of thing happens all the time with Sega. If it's not one thing, it's another.

[WUPAZZ]

Go figure right when i want to get on and now cant........hope they fix this soon

[DAY.WALKIN]

my friends are saying that universe 1 has only 3 stars...i guess segac did screw up ......again im going to break out my get out of rollback card

[Furches]

I wonder if SEGA will try to give compensation if they can not fix this problem soon? If so i hope that it is not another week of the event because that would throw us even further behind the jap. server.

[DAY.WALKIN]

l would kill mself if they extend the event any longer....this event rocks but!!! its stupidly boring give us x3 PA boost instead

[FireHero]

Yea i mean me my freinds just bought luck and got 3* looks like it was a waste :( first time in ages i had 3* on ma beast male

[Dhylec]

I'm on PC side & I log in normally. Is this 360 only?

[Furches]

I believe that this might be xbox side only

[Desi Arnaz]

yo i was napeing and my friend called me up saying he cant get on so i check if i could get on and nope so im guessing A. sega is fixing sever or something and loged out most of us to fix or B. this might be a bigger problem then they can handal and are wondering the samething as us

[angel1988]

yea its been a couple days of this lag and dc for me to

[The Overlord]

ZeroTheBurninator was probally verbally attacking someone so much again and caused the server to shutdown.

[Variance]

Ugh, just got an interrupt request, and now I can't get back on...

[Dhylec]

I believe that this might be xbox side only

OK, fixed topic tag for 360.

[BestBryan]

Me too just got dced

[Homedogx5]

yes im having trouble too

[Scarlett]

OMG what am I going to do now!

[Heavenly]

Is anyone else having trouble connecting to the 360 server? I was on and some friends asked me if I was having any trouble connecting. They said that the connection to the server failed. I logged out to see if I could get back in and I could not. Does anyone have any information on this?

yes me nd my friends having the same problem

[dexter_safe]

this sux i cant get back on >.> o well i guess its good for me since i play too much @.@

[Dark Phoenix5]

oh ok so im good...phew><

allthough i would like to play now

[S4CT4L1TY]

so i shouldn't bother trying to log in atm then?

[DAY.WALKIN]

no offcial word from any GM on offcial website yet... they better hurry i gotta get some sleep soon

[Cantor 1012]

The server is down. Be patient sega will have it back it up as soon as they can.

[Warlock01]

ah cantor words of wisdom :p

[Furches]

OK, fixed topic tag for 360.

Thanks, I didn't know if it was entire psu or just isolated to the 360. Thank you for fixing it.

[TwistedTemptation]

My connection just went out too...during a magashi palns mission A when I just got Magashi to tem up with me........this makes me a sad panda lol why does Segac always fail so bad!?!?!?!?!

[DAY.WALKIN]

right the offcial site admin has just said that they are contacting the GMs about this issue just a heads up

just a side note im from the United kingdom so this is not just a US issue as people are saying on offcial site

[Furches]

The server is down. Be patient sega will have it back it up as soon as they can.

If only the rest of us could be so optimistic about SEGA as you.

[Overlord Zenon]

both demo and normal servers down perhaps another technical problem on sega's end

[Th3 G0dfather]

right the offcial site admin has just said that they are contacting the GMs about this issue just a heads up

thank god, at least we know now they didnt do it on purpose without letting us know XD
everybody was saying it was a rollback, i remember when that happened in the early days... ><

[DAY.WALKIN]

right heres the link to the offcial forum thread. someone else has to keep up with this now i need sleep, hopefully it will back online tomorrow after i get back from college, bye guys.

forum link
http://boards2.sega.com/psu_board/viewtopic.php?t=105038&postdays=0&postorder=asc&start=75

[Pink Bat Maxine]

What to do.... Play Portable or PSIV?(

[dexter_safe]

LEGO STARS WARS!!!!!!!!!!........maybic

[Clunker]

Well, whatever's happening, it's got me, and I'm on PS2 side.

"Irregular Ending error". Had to force my system off, as apparently mid-magashi eradication, the server disconnected me.

[Th3 G0dfather]

im hoping that it comes back online without any issues, i need to level my wartecher to get the masterforce class, but i guess that'll have to wait till tomorrow ><... and when the event is going too

[Akihito]

Well, whatever's happening, it's got me, and I'm on PS2 side.

"Irregular Ending error". Had to force my system off, as apparently mid-magashi eradication, the server disconnected me.

happening to me now too; went to reboot and keep getting error 071 blah blah blah cant get back on now

[Th3 G0dfather]

well i guess someone at sega tripped over the wire and spilled some coffee and the servers went down lol... well i guess theres technology for ya XD

[ChibiBecca]

yeah, we just got a massive lag that lasted for longer then usual. logged off and got "Irregular Ending error" when Will tried to re-connect. we're on the PS2 servers as well.

[Katy]

I'm on the PC/PS(2,3) side and everything is frozen. I can't open boxes, and the charge cube freezes me for a good 2 minutes...

[RyuRoots]

Well, whatever's happening, it's got me, and I'm on PS2 side.

"Irregular Ending error". Had to force my system off, as apparently mid-magashi eradication, the server disconnected me.


I got this also, on PS2 side. Gah, WTF. Right when I come back after a long break, this happens. Yeesh.

[DreXxiN]

I'm also receiving this error. Irritating, lol.

[Th3 G0dfather]

yep, and now the the sega forums are just full of people bragging and talking trash to each other...
why cant we just get an answer??

[Valvalion]

Looks like the forums are now down also.

Warning: mysql_connect() [function.mysql-connect]: Lost connection to MySQL server during query in /usr/local/apache/htdocs/psu_board/db/mysql4.php on line 48

Warning: mysql_error(): supplied argument is not a valid MySQL-Link resource in /usr/local/apache/htdocs/psu_board/db/mysql4.php on line 330

Warning: mysql_errno(): supplied argument is not a valid MySQL-Link resource in /usr/local/apache/htdocs/psu_board/db/mysql4.php on line 331
phpBB : Critical Error

Could not connect to the database

[Th3 G0dfather]

yep just got that too ><
wow someone really screwed up this time XD

[Getintothegame]

Oh, wow. Something big has had to have happened to cause so much damage. First the 360 servers, then the PC/PS2 servers, now the official forums...

I wonder what's going on?

[NDW]

What to do.... Play Portable or PSIV?(

You could play either of those, or you could play PSO:BB.

[XFroG2]

Maybe some more cables got cut...?

[Valvalion]

So anybody up for some Oratan?

[Crim89]

Sad face, if only i had gotten on earlier maybe i could be playing atm :(

[Jetikins]

Apparently someone told me there was a glitch on how people can get 50% in about an hour. I dunno if that's the case with this, but hopefully it gets resolved soon. I have a robot to level cap lol.

[DreXxiN]

They aren't robots. :(

[Dragwind]

Well, Uni 1 and 2 on the PC/PS2 servers are completely gone at this point still.

[KingIronfox]

I've passed the word on about this issue. Hopefully it will get sorted soon.

[Jetikins]

If casts aren't robots...enlighten me to what they are.

[DreXxiN]

http://tinyurl.com/pphwen There ya go buddy.

And if CASTS are robots, then so are newmans and beasts. In fact Humans would be the only NON "robot" by definition. lol

[Jetikins]

I perfer the term, aritificial intelligence..

[DreXxiN]

Yep, Humans are the only non-AI :P

[The Overlord]

CASTs which have been explained in the instruction booklet are Androids.

[Saito S]

If casts aren't robots...enlighten me to what they are.

Bio-mechanical androids. Largely synthetic in origin, but human-like in appearance and function. Hence the emotions, human-like body, and ability to process physical sensation through touch like a human would.

You asked. ^^;

On topic: This is bizarre, with even the official forums down. I wonder what happened. :-?

[mvffin]

welp, looks like i'm crashin some castles if this isn't fixed in the next 75 minutes.

[RyuRoots]

Maybe Sega was like "Y'know what, eff this." and this is the death of the non-Japanese online PSU. That's the REAL 100mil prize for Shred the darkness.

[Th3 G0dfather]

Maybe Sega was like "Y'know what, eff this." and this is the death of the non-Japanese online PSU. That's the REAL 100mil prize for Shred the darkness.

LOL thats almost too true XD

[グレッグ]

You know what.

When I think about it, it is like SEGA planned for this downtime, hence the extension already put in place. Maybe some hardware or software within SEGA's network is being upgraded.

[Valvalion]

Hmm.

Don't they usually just inform of an 'Emergency maintenance' if that's the case?

[Firehouse]

Maybe we'll get another extension? :wacko:

Dear God, I hope not...I've had enough of it...just give us a boost of something else, idc what, just not another extension....

[chicken105]

Wow; I disconnected at the 3 gaozorans after magashi. That's 3 times today actually. At least not all were my connections fault. :/
LoL i forgot they usually don't work Sundays. xD

[Valvalion]

"We apologise for the downtime. This was to fix a bug that replaced the top prize with a Preta/D.

The true prize of a Crea Preta+ is now in place. Apologies for any inconvienience."

[sovalou]

well this is perfect any news on when this will clear up?

[jumbojim2010]

yup I cant log in either. thought my license had run out but it tells u that dont it? wtf is goin on sega. paying my hard earned cash to not log in, rollbacks and lag. they reaaly need 2 pull thir fingers out lol

[Overlord Zenon]

lucky i got pso+ for gc still and Blue burst for pc but funny PSO never had the problems psu did...just more cheaters and BSOD....

this stinks of rollback

[JanosA]

I was killing the final gaozorans of magashi plan A and got kicked too. gimme my LKK!

[emberon]

I'm having the same problem. Sega really needs to fix this error 071 problem NOW!>:O Also if any of you got a mail before you got kicked off from a person named Lily saying not to log off, that was me using my sisters account to warn people about this problem.

[Shinko]

Mm... Interesting I woke about and couldn't get on PSU, came here and found out this. So how long this been going on? Is there certain people like myself that can't get on or is this for everone.

And from the looks of things it seem as if SEGA haven't said anything yet... but i could be wrong.

I'm not getting an error problem I just can't connect... at least that what it says.

[Vyers]

Mm... Interesting I woke about and couldn't get on PSU, came here and found out this. So how long this been going on? Is there certain people like myself that can't get on or is this for everone.

And from the looks of things it seem as if SEGA haven't said anything yet... but i could be wrong.

I'm not getting an error problem I just can't connect... at least that what it says.

It Looks like there may have been some sort of Power outage or something that knocked one or two of the servers off line by the looks of the official boards.

Let's just hope that they are working on it seeing the time..

[Overlord Zenon]

well i wish i had a psp for PSU portable, still got PSO, even if its online community isnt as good as PSU's

[nerdz]

It seems like chillaura just regged to the pso-world's forums. Let's see if he has anything to say about this server failure.

[S4CT4L1TY]

D: now i cant level my twin rising it was at 44 im so close to 50

[JanosA]

hmm, I was in uni 18 when i was kicked

[Ethateral]

Me thinks there be somethin funny about the timing of this "Chillaurac"

Is there a [b] to attempt to make the real one? D:

[Kairi_Li]

Ok... Either my connection died or we all just got kicked off... right before we were gonna do a rare mission?!

[misstigress]

Well, I was just disconnected while in my room and can't log back in, and my friend was booted from universe 7, so I'm assuming that the entire PC/PS2 server has crashed? Heh, figures.

[Overlord Zenon]

i'd not go yet of course the servers would go into maintence mode after going offline, they'd have to find the issue and resolve why it happened

[Dragwind]

The user was indeed an imposter, and pc/ps2 servers just went boom.

[Triple_S]

Right after Chillaura says that they are working on getting the PC/PS2 servers back up, error 071 turns into "Error 051: Could not connect to server. The server could be undergoing maintenance.", so that bit of info seems legit. Can anyone who is/was on confirm if the servers went down for maintenance?

I can confirm that the servers are most likely being worked on now. I was in Uni 10, taking a pic of the asploded Uni 1 and 2 when I was disconnected. Upon trying to sign in, 51.

[stukasa]

Ok... Either my connection died or we all just got kicked off... right before we were gonna do a rare mission?!
So it was everyone that got booted? I thought the rest of you were waiting for me to show up. xD;

[Vyre]

just got booted from uni 7 at magashi plan end boxes :(
eh, oh well...

[pizzagirl]

Weeee! Booted! Guess this means I get more sleep.

[S4CT4L1TY]

Well at least the MOD's busted chillaurac

[N2TrAnC3]

Well at least the MOD's busted chillaurac


lol so true

[_Vyser_]

I got booted, then I signed back in. About 2 runs later, I got booted off again. Seems my friends I was with are not experiencing this. :/

[S4CT4L1TY]

I cant log in at all :(

[Deragonite]

I swear... the closer you live to SEGA's servers, the worse it is.

I got dc'ed and can't connect atm (PC/PS2)

[Overlord Zenon]

i kept getting server interuption requests every 5 minutes, i usually never see them

[S4CT4L1TY]

as far as i know they are Zero could be the same fake chill^^;

[Shikamaru of LV]

Well at least the MOD's busted chillaurac

Now if only Sega could fix problems that fast! Official site still shows all servers online.

[S4CT4L1TY]

its back up?

Edit:no its not i just checked :(

[Gravagar]

No, they never showed when the servers went down in the first place. ^^;

[Overlord Zenon]

its said they were online all day, i beleive its due to how the site takes a snapshot of the server status, its likely frozen

[S4CT4L1TY]

lol isnt that whats refered to as a system crash? so sudden and without warning?

[Shikamaru of LV]

its back up?

Edit:no its not i just checked :(

no the official site has never changed the status through any of this.

[Overlord Zenon]

well with the status, it has no new status to fresh the page with due to there is nothing online to access that status

[S4CT4L1TY]

we'll no sense in losing sleep tonight gn every1

[Fiohna]

That's not the way status checking works. A server status checker pings a server, and if it does not get a response within a reasonable time, it shows the server as being offline.

I don't know how SEGA runs its server status display, but I logged in about 30 minutes ago and got booted about 20 minutes ago. Whether the servers are up or not, I'm not sure, but I keep getting a time out to the patch server.

[AfromenEntertainment]

So does any1 have any idea why the servers are down....any idea at all?

[Halcyote]

Okay, now the official site is getting a mysql error.

[Overlord Zenon]

i'm only using my own online game servers as refernce, most status pages seemt o freeze up or timeout and dont refresh themselves, i dont claim to be a programmer im more a designer

[Pwincess]

We should all be reimbursed our 1 silver from the casino!! Seriously, some of us are saving them up!

[Overlord Zenon]

Dont forget whenever the event ends if the system doesnt have some big issues, we'll get 10 per day

[Yunfa]

We should all be reimbursed our 1 silver from the casino!! Seriously, some of us are saving them up!

I concur whole heartily. >8D

[Halcyote]

We should all be reimbursed our 1 silver from the casino!! Seriously, some of us are saving them up!
With that 10 Silver Bonus for two weeks prize we're getting from this event, I think that'll cover your trouble for today.

[urarenge456]

*Sigh* You know SEGAC never ceases to amaze me. Honestly another Server related problem. I hope we do not get a Rollback, I just got a 42% Ank Zagza this morning, and then I logged off around 2:00pm so i wasn't affected then i log on to check some synths and then this happens.

SEGAC why do you hurt us!

[N2TrAnC3]

Well as with all Segac issues, im sure some form of compensation will follow.

[_Vyser_]

Well as with all Segac issues, im sure some form of compensation will follow.

And I hope it's not in the form of an extension with the extension we already have. Unless....!!

[Pwincess]

With that 10 Silver Bonus for two weeks prize we're getting from this event, I think that'll cover your trouble for today.

I need as many as I can! *^^* but I agree, it will be nice when we do get that prize!

[Overlord Zenon]

i hope its not to far a roll back if they have to, but this doesnt seema database issue, more like a denial of service attack, or another net issue with the server(s?)

[Deragonite]

petition for compensation!

Also, threaten to mass quit so SEGA will actually care!

Boy we are evil >:)

[Yunfa]

*Sigh* You know SEGAC never ceases to amaze me. Honestly another Server related problem. I hope we do not get a Rollback, I just got a 42% Ank Zagza this morning, and then I logged off around 2:00pm so i wasn't affected then i log on to check some synths and then this happens.

SEGAC why do you hurt us!

Shit happens, think of everyone who lost their jobs from the U.S. economy, far worse than not being able to check your "synths" in a videogame. My advice? Better get used to it.

[Halcyote]

*Sigh* You know SEGAC never ceases to amaze me. Honestly another Server related problem. I hope we do not get a Rollback, I just got a 42% Ank Zagza this morning, and then I logged off around 2:00pm so i wasn't affected then i log on to check some synths and then this happens.

SEGAC why do you hurt us!
Rollbacks aren't issued for server downtime. Your precious axe is still there and your synths are still waiting to be taken out.

[Gravagar]

Oh, I have a horror story of my own. Out of boredom and no one being on, I decided I'd start chipping at story missions on my new character because I want PA fragments, partner cards, and a sense of accomplishment once I get them all done. I did up to Ep2 chapter 2 part 2. First try, I got a C on the trial, okay, do-over... Second time, I got an S on the trial, but died a nazi-BS-death on the boss. Third try, I defeat the boss, but he takes the entire universe down with him and then some. :(

[N2TrAnC3]

And I hope it's not in the form of an extension with the extension we already have. Unless....!!

An extension to the extension wouldnt bother me. Today was my third day back after 4 months off. :D

[_Vyser_]

An extension to the extension wouldnt bother me. Today was my third day back after 4 months off. :D

Ah, welcome back then! :D

[pinkace]

Servers go down all the time in every industry. Why would PSU servers be immune?

In any case last time they went down was like a year ago... everyone chillax.

[beatrixkiddo]

Servers go down all the time in every industry. Why would PSU servers be immune?

In any case last time they went down was like a year ago... everyone chillax.

Don't you mean roughly a month ago?

[Oniyoru]

looks like the "event extra week" will be handy after all XD
Well at least hope that what happened this time dun be so seriously like last time...


last time they went down was like a year ago... .[/b]
U meant a month n a half ago o.o

[Clumsyorchid]

Hey Everyone,

Clumsy here, I'm writing to give everyone some insight about the outage, because as you've noticed, our servers are completely offline for PSU. This is due to an air conditioner failure in our server room, which affects just about everything at SOA, including the Xbox Demo servers and the PC/PS2 and Xbox 360 servers. We are working to save our servers and get everything up and running, but will have to wait for our room to cool down and the techs to fix the AC.

As you might expect, the outage is affecting our key sites, forums, and blogs. It makes it difficult to update anyone on the reason for the outage, but thankfully PSO-World is very quick to pick up on the outage and alert everyone. Incidentally, we won't be doing our forum upgrade tonight following this issue.

At this time, I have no idea how this affects the current event and can't field any questions you may have about it. Please do spread this around so everyone is aware of the problem.

Thank you!

[Hydra632]

Hahahahaha, gogo segac.

[Ethateral]

This could be days even. Unless of course, the technicians are swift with their work. I'm not too concerned about it. I just hope everything turns out for the better, as a whole.

[Lunairetic]

Thanks Clumsy. Appreciated that you use PSO-world to alert us.

[xBladeM6x]

Hahahahaha, gogo ignorance.
Fixed.

[Ethateral]

What you need to do is get one of those movie set fans, open the server room door, and just blast it in there. That'll cool it riiiiiight off. :3

[Clumsyorchid]

Hahahahaha, gogo segac.

Haha, go go hot weather ... ??? !!!

[Anfer]

What the heck is going on with the severs!

[xBladeM6x]

Haha, go go hot weather ... ??? !!!
Owned. :-D

[Clumsyorchid]

What you need to do is get one of those movie set fans, open the server room door, and just blast it in there. That'll cool it riiiiiight off. :3

I can't imagine how hot it is in there right now... it must be positively boiling...

[Ethateral]

What the heck is going on with the severs!

Read a few posts back, and you'll see why.

[Clumsyorchid]

What the heck is going on with the severs!

Our servers went offline due to an air conditioner failure, which caused all PSU servers and all of our websites, boards, blogs, webmail, etc to go offline. I've just heard and am helping to spread the word...

[Ethateral]

I can't imagine how hot it is in there right now... it must be positively boiling...

Well, at least you can make meals in there for yourselves while the wait continues? Free caek for everyone?

[ashley50]

I thought Bay Area always has a cool weather compared here in Sacramento :l ^

[Clumsyorchid]

Well, at least you can make meals in there for yourselves while the wait continues? Free caek for everyone?

Yes yes, our Easy Server Caek Oven will help soothe the stress and give everyone a nice break :)

[Shikamaru of LV]

I can't imagine how hot it is in there right now... it must be positively boiling...

I blame the 100M rubber ducky prize. I bet he broke the ac unit. :-P

[_Vyser_]

Are the servers like a layering system? So by universe 2 overheating, it takes out universe 1 too? Those two universes seem to be the brunt of lots of abuse over the years, mainly universe 2. XD

[zandra117]

Interesting... and they already scheduled a week long event extension ahead of time as compensation. Does SEGA have a time machine?

[Getintothegame]

Oh man, I can't even imagine - that server room must have been super hot! Even just having an Xbox 360 and a desktop server in one room heated a small room really well.

Well, hopefully we'll be back online soon. Thank you Clumsy.

Any ETA?

[cynii]

does any1 kno when the xbox360 servers be be back online?

[Oniyoru]

Hey this way thinking a bit, they just got a sauna there =0


does any1 kno when the xbox360 servers be be back online?
During the winter o.o


Interesting... and they already scheduled a week long event extension ahead of time as compensation. Does SEGA have a time machine?
Yup? XD

[_Vyser_]

does any1 kno when the xbox360 servers be be back online?

I guess it all depends on how long it takes for the servers to cool down and when the AC is fixed.

[Guardian Of Myself]

Hopefully soon i want to play!!!!

[Shikamaru of LV]

Here is a question I hate to ask...Due to the extreme heat is there any chance of serious damage as in equipment or player information? I assume there is a back up somewhere but....
Just a concern of mine.

[Ethateral]

Yes yes, our Easy Server Caek Oven will help soothe the stress and give everyone a nice break :)

100 million kill prize = Easy Server Caek Oven for everyone! <3 ^.- b

[Clumsyorchid]

Oh man, I can't even imagine - that server room must have been super hot! Even just having an Xbox 360 and a desktop server in one room heated a small room really well.

Well, hopefully we'll be back online soon. Thank you Clumsy.

Any ETA?

I'd say tonight is unlikely, tomorrow AM is more likely.

[Adrian677]

Air conditioning failure? Sounds like a bad joke. :-( I watched both basketball games, but got some play time in between the two. I got booted around 4:00pm PST, which I imagine is the last time anyone logged onto the 360 version? I know it's petty, but this kinda stuff always pisses me off.

[Ethateral]

Here is a question I hate to ask...Due to the extreme heat is there any chance of serious damage as in equipment or player information? I assume there is a back up somewhere but....
Just a concern of mine.

It's sort of like a computer (It is in a sense). If it overheats too much, it'll shut itself off to cool down. It won't, more than likely, from my own experiences with such happenings, have never lost information.

[cynii]

can sum1 tell me how 2insert pixz

[Oniyoru]

Here is a question I hate to ask...Due to the extreme heat is there any chance of serious damage as in equipment or player information? I assume there is a back up somewhere but....
Just a concern of mine.
I think machines r shutted down instead of try work without the AC to prevent that

[Mandigrrrr]

I heard two universes got hacked. Idk could be wrong,:-?

[_Vyser_]

can sum1 tell me how 2insert pixz

Here you go: http://lmgtfy.com/?q=Proper+English

[System-Id]

SEGAAAAACCCCCC :D

[Halcyote]

Air conditioning failure.

Nothing got hacked.

[Ethateral]

I heard two universes got hacked. Idk could be wrong,:-?

They didn't. They just disappeared. >_>;

[Aeris]

can sum1 tell me how 2insert pixz

You need to upload them onto here or a image hosting website such as photobucket.

[Delete]

Here you go: http://lmgtfy.com/?q=Proper+English

That was kinda mean.... ^^'

[Oniyoru]

SEGA's server room: http://en.wikipedia.org/wiki/File:Fotothek_df_n-11_0000458.jpg


You need to upload them onto here or a image hosting website such as photobucket.
Wrong place for that kind of question answer hm? o.o'

[_Vyser_]

SEGA's server room: http://en.wikipedia.org/wiki/File:Fotothek_df_n-11_0000458.jpg


Wrong place for that kind of question answer hm? o.o'

lol, thanks for the image :dead:

[Ethateral]

SEGA's server room: http://en.wikipedia.org/wiki/File:Fotothek_df_n-11_0000458.jpg


A huge sausagefest? ._.

[Oniyoru]

A sausa...wha? o.o
A sauna o.o
Ppl here need to clean their dirty minds o.o'''''

[Calsetes]

Well, in a small office I work in, my boss's office gets extremely hot, even with the AC on, and it's only got one server and one workstation in it. If they had all those servers in the one room, and their AC broke, then it doesn't surprise me in the least that they exploded. Especially seeing as how it's a Sunday, and the AC could have been broken since as early as...... I'd wager Friday night, around maybe 6 or 7 at night PST, then it was like a little temperature time-bomb waiting to go off.

I just really hope that characters were saved alright when they got shut down. I'd hate to lose all my money I just made and the Flowen's + I got yesterday.

[HyperShot-X-]

i thought SOA moved to that new building last time to prevent such failures from happening too frequently, I can't help myself but ask how often such AC failure will be happening again in future even after it gets fixed, and how would this even help the server network lag issues existing currently?

[Oniyoru]

o.o the way u say...this AC may be older than me o.o

[Clumsyorchid]

i thought SOA moved to that new building last time to prevent such failures from happening too frequently, I can't help myself but ask how often such AC failure will be happening again in future even after it gets fixed, and how would this even help the server network lag issues existing currently?

We moved to our current building because our lease was up in our last building and we used half the total space.

[Lunairetic]

i thought SOA moved to that new building last time to prevent such failures from happening too frequently, I can't help myself but ask how often such AC failure will be happening again in future even after it gets fixed, and how would this even help the server network lag issues existing currently?

Wow, people can really be insatiable. As much as I disagree with some of SEGA's decisions, your criticism of their location is not only unfounded but egotistical in demand. I'm surprised Clumsy even considered your post deserving of a correction.

Shit happens, stuff blows out, get over it and find something to do with your spare time.

[Shikamaru of LV]

Well this thread has been on here for 6 hours that tells me how serious the issue is. I hope all data and equipment is well and wish the best to the repair team as they deal with this issue. Thank you for the updated information and sticking around to keep us updated Clumsyorchid

[Ecchi]

well guess iam gettin to bed....

[_Vyser_]

I'm sure boredom has something to do with the length of this topic.

[Criss]

I'm curious to see if there will be any "compensation" for the downtime, as that seems to have become common with extended periods of downtime.

And if there is, I wonder what they'll give us. Outside of what we're already getting as event rewards, I don't see what else they could give us. Oh well, as long as they don't extend the event even longer, I don't really care. I just want to see some progress in moving on towards that supplemental update. :wacko:

[Guardian Of Myself]

think it will be fixed by...5:00 tomorrow morning. thats when im gonna wake up and try and sign in.

[Ruru]

I'm curious to see if there will be any "compensation" for the downtime, as that seems to have become common with extended periods of downtime.

And if there is, I wonder what they'll give us. Outside of what we're already getting as event rewards, I don't see what else they could give us. Oh well, as long as they don't extend the event even longer, I don't really care. I just want to see some progress in moving on towards that supplemental update. :wacko:


free petrified rappies for all!

[Unit D79]

hmm... compensation...

heres a suggestion clumsy...

whittle wing... or rappy fluge or whatever its called.

(know its not going to happen but still...)

[shmee666]

hurry and fix it i wanna play

[Vyers]

Hmmm it seems to be back here :)

[Overlord Zenon]

i only used demo to test, so i dunno if all servers are functioning and if their running at 100%

[DAMASCUS]

Hmmm it seems to be back here :)

It almost did for PC...then it went to the Maintenance message :/

[Criss]

Still doesn't work for me. But at least I'm getting a maintenance message from the server instead of timing out. >.>

[AlphaDragoon]

Also getting the maintenance message. But the site is back up it would appear.

[Overlord Zenon]

maintence mode is better that page cannot be displayed etc

[HyperShot-X-]

Wow, people can really be insatiable. As much as I disagree with some of SEGA's decisions, your criticism of their location is not only unfounded but egotistical in demand. I'm surprised Clumsy even considered your post deserving of a correction.

Shit happens, stuff blows out, get over it and find something to do with your spare time.
is it so selfish in hoping for change for better service and less shyt happening after moving into a new place? I don't think I'm speaking alone in this, I'm not the only one playing this game.

Shyt does happen, yes, the problem is it's happening too often in this case. We don't even know the extent of damage it did, yet it's so easy for you jump to conclusion saying 'get over it'? try saying that when a nuke drops at your own backyard.

[ShackleZ]

the demo is working for me im running around on server 1 with a few people but the full game still isnt up for me

[Halcyote]

Shyt does happen, yes, the problem is it's happening too often in this case. We don't even know the extent of damage it did, yet it's so easy for you jump to conclusion saying 'get over it'? try saying that when a nuke drops at your own backyard.
Why are you comparing a nuclear bomb dropping to a server failure?

[goldbrease]

051 maintenance! woo! guess i'll watch scifi channel then.

[Overlord Zenon]

well it'll all be back today i'm sure, if demo server is functioning it must be an issue with full game, and their working it out, as far as we know its only 2 gms that do the work plus whatever staff sonic team has for this game still, so i bet its limited

[Vyers]

is it so selfish in hoping for change for better service and less shyt happening after moving into a new place? I don't think I'm speaking alone in this, I'm not the only one playing this game.

Shyt does happen, yes, the problem is it's happening too often in this case. We don't even know the extent of damage it did, yet it's so easy for you jump to conclusion saying 'get over it'? try saying that when a nuke drops at your own backyard.

I think someone has some issues =/ and if a nuke dropped I'd hide in Vault 101 tyvm :). Nuke is to PSU as Car is to Air.

[HyperShot-X-]

Why are you comparing a nuclear bomb dropping to a server failure?
.. ask that to the person who thinks it's 'egotistical' to hope for better experience for everyone in the server.

[Lunairetic]

Its egotistical to demand that a freak AC accident must be somehow prepared against. Where you assimilated that, a nuke, and your "hope", I have no idea.

[AlphaDragoon]

The forums over there are back, now. Guess it's all coming back little by little.

[Overlord Zenon]

id say its not egotistical, i call it hope, lol

[Overlord Zenon]

its usually a process to go threw when rebooting a big network, make sure nothing goes wrong....we hope

[Suzuka Miyamoto]

The forums over there are back, now. Guess it's all coming back little by little.

[Criss]

.. ask that to the person who thinks it's 'egotistical' to hope for better experience for everyone in the server.
The way you worded your whining didn't seem like you were talking on behalf of anyone else, even less of "everyone in the server".

You're blowing things out of proportion. As out of proportion as your nuke/server-outage comparison. I suggest you take a deep breath, calm down and come back later when the servers are up again.

[DAMASCUS]

I want better air-conditioning for everyone :D

[Getintothegame]

Servers are now timing out upon log in.

"The connection to the Phantasy Star
Universe Server has timed out."

Hopefully this is another good step! :)

[Overlord Zenon]

sounds like its still establishing its own connection

[goldbrease]

I just hooked my portable AC's vent t the window. its getting hot outside and my room heats up with all the stuff running. maybe my ac helped?

[Oniyoru]

SEGA need a new air conditioner.
For donations click here.
o.o'

[ShackleZ]

i really hope it comes back up soon im off for 2 days and i really wanna play psu to get more monies and stuffs

[shmee666]

Now taking donation for a.c. for SEGA




Girl beast fortefighter

[Suzuka Miyamoto]

Now taking donation for a.c. for SEGA

[Sinue_v2]

Its egotistical to demand that a freak AC accident must be somehow prepared against.

Shit happens, and it happens to everyone. It just seems to me, though, that Sega tends to have more freak accidents than average. How does the saying go... an ounce of prevention is worth a pound of the cure. Considering how low on the totem of priorities customer support has traditionally had within Sonic Team, it seems to be a case of lost in translation and lack of funds. Considering how "Event centric" PSU has become, you'd think they'd put a bit of EXTRA effort into making sure things go smoothly even if just for a short time. Something like this happens during every event, and regardless of how long the servers have been running fine in the interim, it gives the strong impression to Event Subscribers that it's always and consistently like this... because every time they re-sub, something like this happens.

But PSU/PSO have always been a side cash generator to help fund the development of Sonic titles. Whatta ya gonna do?

Still... it'd be much more appreciative if the Phantasy Star franchise was given to a development studio which would nourish the potential the franchise has, rather than treat it like the red-headded step child.


(Maybe I've been fighting the crazies on the conspiracy websites too long, but maybe Sonic Team did plan this all along! We got an extra week of the event out of the blue... maybe they screwed up and announced the comensation extension before the "total accident". Somehow it all ties into Yuji Naka being the gunman on the Grassy Knoll who killed Kennedy, and Girl Scout funded Al-Queda/CIA terror cells. We're just not seeing the big picture. That's why Alex Jones was kicked off YouTube... because he tried to expose the plot and the "Sega Illumin(ati)us had him silenced)

[shmee666]

Due to a blown Air Conditioner, all Sega servers were offline for approximately 5 hours. Servers are being addressed, please have patience.


Thanx SEGA

Girl Beast Fortefighter

[N2TrAnC3]

Due to a blown Air Conditioner, all Sega servers were offline for approximately 5 hours. Servers are being addressed, please have patience.


Thanx SEGA

Girl Beast Fortefighter

Its been about 10 hours since I could sign on.... I picked a good weekend to come back. :mad:

[Legendria]

Hey, an Air Conditioner failure is a freak accident, no need to utterly crucify Sonic Team as a whole.

However, since we are paying customers, we are allowed to voice concerns and expect a decent level of service.

Perhaps if this was some random free bullshit PC mmo, things would be a lot different and we would have no ground to make complaints.

10 bucks a month is 10 bucks a month. If your cell phone or internet went out for a solid 12-24 hours, wouldn't YOU be pissed?

[Getintothegame]

Website says they're back

EDIT: Confirmed! We're back online!
There have been no rollbacks.

[Bitzen]

Yeah, I'm patching o.o

[RyuRoots]

Website says they're back

EDIT: Confirmed! We're back online!
There have been no rollbacks.

Then why did I lose 3 levels and my Elsral?

[Fiohna]

I am getting:

(No. 071)
Your data is locked due to an irregular ending process.

Please try connecting in 10 minutes.
Has anyone else gotten this error?

And yes, I have waited more than 10 minutes.

[XeoFLCL]

I am getting:

Has anyone else gotten this error?

And yes, I have waited more than 10 minutes.

Yes. I'm getting it.

[Firehouse]

Yeah, I'm getting it too, and I swear to fucking god if it continues throughout the day, Sega will never see another drop of my money.

[グレッグ]

Now taking donation for a.c. for SEGA

Why are you just repeating people's posts?

[nerdz]

Yeah, I'm getting it too, and I swear to fucking god if it continues throughout the day, Sega will never see another drop of my money.

after getting the 071 error, i tried 3 more times and then i got in.

[BFP13]

I still can't log onto the demo! It keeps saying "Connections to Phantasy Star Universe Server failed" I keep retrying and nothing works. I thought the issues were fixed! I picked this weekend to start playing because it's a long weekend, and now this! And to top it all off, after today I can't play for two days! What the hell is going on?!

[stukasa]

Then why did I lose 3 levels and my Elsral?
That was a sneaky rollback! And it seems you're not the only one (http://www.pso-world.com/forums/showthread.php?t=164149) who lost something. I'm at work now so I can't check, but does anyone know how far the servers were rolled back? Like an approximate time? I got a rare mission right before the servers went down. I'm guessing it won't be there when I log in again? :/

[Calsetes]

Is the demo still active? I thought they pulled it down every now and then (or is that just the option to register and download it via Live?). I'd say try restarting your 360, maybe there's an update or something else that you need.

[BFP13]

How do I update the demo? I can't find it on the marketplace, and the game won't give me the option to update it. What do I do?

[Calsetes]

I never played it, but I'd assume it's like any other Xbox game. Just log in to live, start up the game, and it should pop up saying "there is an update available for your system / this game. Would you like to download it now?" If it didn't pop up, then there's probably nothing wrong with your copy, and it's still them having problems.

[Adrian677]

What a mess. I've played Final Fantasy XI, World of Warcraft, Ragnarok Online, PSO Ep. I & II, and many other non-RPG online titles and never seen such an issue. For something so vital, why wasn't there a better backup plan implemented? Technical issues are inevitable, but there's no excuse for poor preparation. I'm surprised more people aren't upset. I wouldn't be the least bit affected by a rollback and I wasn't looking to play much yesterday, but this still bothers me.

[Neith]

What a mess. I've played Final Fantasy XI, World of Warcraft, Ragnarok Online, PSO Ep. I & II, and many other non-RPG online titles and never seen such an issue. For something so vital, why wasn't there a better backup plan implemented? Technical issues are inevitable, but there's no excuse for poor preparation. I'm surprised more people aren't upset. I wouldn't be the least bit affected by a rollback and I wasn't looking to play much yesterday, but this still bothers me.

As sad as it sounds, people expect the worst now with PSU, in regards to how Sega handle problems. It's such a frequent thing that a lot of people just accept it now :disapprove:

Anyway, I can log on fine again, and it doesn't look like I lost anything aside from one level on a Laser Cannon (only low level so it doesn't matter). According to the front page news, compensation is planned for it- I just hope it's not another week of the event. I love the event, but extending it another week would be too much :lol:

[Calsetes]

Maybe they'll give us our bonuses at the next maintenance, and have them be active for a week while the event's going on. Can you imagine what the double PA xp AND the pannon rooms will be like? Walk in with a level 1 art, walk out having to switch to a master class to get it the last 10 levels to 50.

On second thought, that might not be a good idea... maybe just give us our real hand gun+ and Moatoob idol from the PSP launch event now instead of with the kill count rewards.

[Dhylec]

We can hope for something nice, but from past experience, don't expect too much. ;]

[BFP13]

I have been trying to go on for hours. There are no updates, no other issues, no other options, nothing. It just says that I can't connect to the server. I tried deleting and re-downloading the game (1 Gb off of my monthly limit down the drain) and it STILL doesn't work! :( Is this happening for anyone else? What can I do? Who can I talk to? I don't have much time of the weekend left, and I really want to play before I have to stop playing for two days!

[Adrian677]

SoA has left you SoL.

[pinkace]

25 pages of bitching and moaning... a new record! Congrats y'all.

[goldbrease]

I logged in last nigh when they went abck up, my character was unchanged... but i did log out earlier yesterday at about 1:55MT cause i had to head to work.

[Adrian677]

Yeah fellas, instead of complaining, ya'll should've been leving up PA's and finding loots!

[Calsetes]

Some of us complain because.... well, some of us work during the day (like me). Others work at night (and they're the ones who are probably playing now).

[sovalou]

There was no roll back and whomever made up that false claim was slightly delusional. I have yet to see any of my gear missing and it was quite a few 50% mukpromoto's all of which was in my inventory at the time i disconnected, and was still there when i returned this morning.

[Adrian677]

There was no roll back and whomever made up that false claim was slightly delusional. I have yet to see any of my gear missing and it was quite a few 50% mukpromoto's all of which was in my inventory at the time i disconnected, and was still there when i returned this morning.

Too many people have complained about missing gear, EXP, and meseta to make this a false claim. I can't imagine said players appreciate this comment. How would you feel if you were one of those with missing items?

[misstigress]

What a mess. I've played Final Fantasy XI, World of Warcraft, Ragnarok Online, PSO Ep. I & II, and many other non-RPG online titles and never seen such an issue. For something so vital, why wasn't there a better backup plan implemented? Technical issues are inevitable, but there's no excuse for poor preparation. I'm surprised more people aren't upset. I wouldn't be the least bit affected by a rollback and I wasn't looking to play much yesterday, but this still bothers me.

While I'm not pleased about last night's server outage, what you're saying about FFXI and WoW (I would include PSOBB and error 906, but you neglected to mention it) is FAR from true. Yes, Blizzard's customer service might be an improvement over Sega's (I'd expect this given the substantial amount of revenue they must generate), but when I reactivated my old account in January (I've played WoW intermittently since day one), the backlog of traffic still persisting due to WotLK was causing widespread server lag, and the particular server I played on had to contend with 500+ login queues in the late afternoons/evenings, which wasn't nearly as atrocious as the issues the more populated servers were having to endure.

Then, last month, I decided to open a new alternate FFXI account in addition to retrieving my old one during the Return to Vana'diel Campaign, but the payment registration server was down for over two weeks during that time (just Google USC-60257 error), so I simply shelved my new copy since, fortunately, Shred the Darkness was about to launch.

(And I'm merely highlighting my most recent dealings with server isssues, so keep that in mind. I won't even begin to delve into the convoluted mess that engendered the chaos surrounding Star Wars Galaxies' login servers not too long ago.)

Case in point, yeah, these little tribulations we have to endure with PSU might be vexing, but other MMORPGs are not, in fact, immune to such issues either, so don't make such generalizations. Mkay?

[sovalou]

Too many people have complained about missing gear, EXP, and meseta to make this a false claim. I can't imagine said players appreciate this comment. How would you feel if you were one of those with missing items?

But that isnt the problem because there was no rollback. Had there been a rollbakck alot more people would have been effected not to mention we already know SEGA doesn't back up the servers on weekends. I'm assuming the people who are complaining either never had such items or PA'exp to begin with and just wants make sega look bad. Because if this rollback did occur it would be alot more than a couple of people complaining.

[Adrian677]

Case in point, yeah, these little tribulations we have to endure with PSU might be vexing, but other MMORPGs are not, in fact, immune to such issues either, so don't make such generalizations. Mkay?

The issues you laid out for WoW were due to overpopulation. You're comparing apples to oranges. I imagine Blizzard prepared for the expansion and the spike in activity as best they could. In this particular case, it appears SoA was not in the least bit prepared for AC failure. As stated, for something so vital, I'm definitely disappointed. People are still having trouble logging on, items and experience are missing, and SoA's response is underwhelming. Should we be happy with the situation? Do you feel SoA was prepared and responded as best they could? Keep in mind we are regular paying customers. They aren't doing us any favors for which they aren't compensated.

[Calsetes]

I think the rollback that people are complaining about is if they played after the mass exodus of guardians from the servers happened. If you were one of the... oh, I'll say 30 people who stayed connected and you got stuff, you kind of got the shaft. If you were one of the 50 or so who got something right before the servers went down (such as, "Hey, a Heart of Dulk! Why is no one talking? I got disconnected? Where's my Heart of Dulk now?") you probably got the shaft. If you were taking it easy before they crashed, you were pretty much alright. At least, that's the general consensus, from what I gather.

[Triple_S]

Haha, people are complaining about the rollback.

I can't log in, my character data is locked.

[Halcyote]

Haha, people are complaining about the rollback.

I can't log in, my character data is locked.
It takes three tries to get it to work.