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View Full Version : JP PSU Cancelled Guardians License, still getting charged.



Kichi
Oct 7, 2010, 11:45 AM
Okay, so I payed for a month of premium a while ago. After about 20 days, I cancelled (Using \this page https://ipas.isao.net/signup_psu/psu/cancel.htm ) to make sure I wouldn't get charged for the next month. Well, unfortunately, I noticed I'm continuing to see charges appear, 2 months later.

Should I just send in a support request? If so, what should I say in it? I have decent grasp on the japanese language, if that helps.


Any help is appreciated, thanks!

ashley50
Oct 7, 2010, 11:46 AM
is this your first time billing from them?

When was your first Sub payment? and when did you cancel?

Kichi
Oct 7, 2010, 03:45 PM
Yes, this is my first time buying from them, save for the Game Key.

My Game Key Purchase was on 8/04, followed by charges for the first month of play, as expected, and then I had charges appear for payments, on 9/03, and then again at 10/04, even though I cancelled on 9/01, if I remember correctly.

Is no one going to help me?

XbikXBd
Oct 17, 2010, 07:06 PM
yah did this to me a wile back last december actualy i never payed for 12,1,2,3 then on april i got smacked with $-40

Crysteon
Oct 17, 2010, 09:25 PM
yah did this to me a wile back last december actualy i never payed for 12,1,2,3 then on april i got smacked with $-40

Oh my...and I was planning to cancel my sub for a while...lawl.

XbikXBd
Oct 17, 2010, 10:19 PM
Oh my...and I was planning to cancel my sub for a while...lawl.

lol dude am afraid to buy GC seeing as It has not charged me since June