Posted on: 9:57 pm on Jan. 7, 2003 on sega message boards and yes this is real.
I sent an e-mail to the sega and i want to see if they would reply.o here is my e-mail i sent
"i got some questions about PSO or phantasy star online episode 1 & 2
i know that sega is a huge company and all but i dont get why sega dosen't monitor the boards and see all the complants that people have with them and "PSO". i have not seen onec a repersentitive from sega reply to a message on the board or edit them because of content like drug use and stuff like that. i know some of my posts are a little heavy on "content" some times but i wish onse in a wile that some one from sega would just read and reply to a post and give us a laimans reply on the up and up.
i play "PSO" and all most every game you make but there is so much lacking from the game "PSO" that is clearly said before in last statments by SEGA.
Like;
Keyboard-I had to buy one for $100 US and i got the last one of like 50 orders before x-mas.
Downloadable Quests-I'm ok with there being none so far but i wish you would give us "the pso players of the USA" one.
Snap shots- what happend? i know its on the SEGA Japan web BBS.i do HTML a lot and it is not hard to add a link that you have made before. there is so many things id like to show everone but i can't. and adding a new area on the list of message boards is not hard ether. I mean for one such as SEGA to show us in the USA so little and make the USA pay like $3 US more per month is upsetting.
I know this might seem petty but i play PSO with a lot of people i know and its our game of pick when there is 2-4 people.
if you could give me a some thing, any thing that isent automated then please e-mail or post on a message to show you care a little bit about the USA PSO players.
o i will post this on the to PSO USA message boards to show what i said to sega and see if i get a reaction.
thanks"
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Posted on: 3:43 am on Jan. 13, 2003
omg you all read this email sent to me from sega tech suport
Date: Fri, 10 Jan 2003 12:43:54 -0600
From:
[email protected] Subject:RE:PSO GCN[#1432382]
To:
[email protected]
Dear Mr. Jordan,
Thank you for e-mailing Sega Technical Support.
I have forwarded your e-mail to my corporate office.
Sincerely,
-Sandi
Sega of America Technical Support
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Posted on: 4:20 am on Jan. 15, 2003
this is what they sent me and im glad to know that there alive! well it looks to me that they are addressing conserns but one thing that puzzles me is that the quot
"As for you complaints about the features missing: There has been at least two downloadable quests available since the game launched (check the ragol news section when you connect). "
the heat sword and the others caves quest is what they say a downloadable quest is lol o well
thanks for answering my mail sega!
(PS here is there reply)
From: "csescalations" <
[email protected]> To: "csescalations" <
[email protected]>,
[email protected]
Subject: RE: PSO complaint
Date: Mon, 13 Jan 2003 15:32:22 -0800
Michael,
I received a complaint that you emailed to our customer support team (attached below)
I would like to address your concerns from the big picture. First, the message board situation can always get better, but we do have representatives that help customers out. The holidays may have thrown some of the "regularity" off a little, but we still look at them. By in large, message boards are for users to communicate with each other, and we allow them to do so. If we come across foul language or obscenitities, we do our best to clean it up. We can't get everything.
As for you complaints about the features missing: There has been at least two downloadable quests available since the game launched (check the ragol news section when you connect). Some of the features of the game are only available in Japan, that we can not change. We do however believe that the game lives up to the expectations, and we have worked hard to get PSO where it is.
Thanks for playing PSP!
Sega.com
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there you have it i contributed to the world info on pso
and yes the
"Thanks for playing PSP!" is a real spealing mess up lol
i guess that not the only thing they f up on lol