Compromised email

[HeartBreak301]

Well after about 6 years of having my AOL mail it's finally gone (somewhat of a good riddance) but it's too bad it wasn't of my own doing. My best guess is that someone got into the account and changed all my recovery questions and whatnot, so I'm pretty fucked. Tech support in India is totally fucking useless as well as they can't even comprehend letters as I spell out my email to them. So now my day off is going to be busy with changing all my registered emails (thankfully most of them change easily) and making sure that I don't have any online purchases hijinks going on.

On a side note, why are you so fucking difficult Steam? I want to change my email, so what do you do? SEND A VERIFICATION TO THE EMAIL I NO LONGER HAVE ACCESS TO. Hopefully that'll get sorted out soon but my hopes aren't high, so I may lose my steam account entirely.

Anyone else have any similar experiences like this? And how did you go about dealing with them?




Finally getting to use this sub-forum feels kinda good.

[Katrina]

Steam was hacked.

"Dear Steam Users and Steam Forum Users:

Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.

We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.

While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.

We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.

We will reopen the forums as soon as we can.

I am truly sorry this happened, and I apologize for the inconvenience.

Gabe".

[Mike]

Steam was hacked.
There's a topic about this in Off-Topic.