Finding friends?

[Takaaaa]

Is it possible to search for a friend by name and send a request without them being infront of you and pressing "T" and clicking on them?
If so how is it done?

[Kato3y]

Visiphone:
http://bumped.org/psublog/pre-open-beta-starter-guide-for-phantasy-star-online-2/#visiphone
Go for Arks search.
Then first for character name, second for team (i think) and last one for search account name.