HELP!

[Ahniqqa]

I keep getting this message when I try and start PSO2
http://gyazo.com/65754fc651cfe37518ee19d38fefb144

Can anyone translate and help me fix?

[Aszutai]

It said an unexpected error occurred, not sure if there's much anyone can help you with =/

Probably gonna need more info

[Ahniqqa]

any suggestions on what COULD be wrong? or know of anyone with a similar problem

[Mag-X]

If the game is crashing on startup, make sure your PC is powerful enough to run the game.

Update your video drivers, and try turning down the game's graphics settings.

[Emery25]

Trying repairing your game files

[Ahniqqa]

Trying repairing your game files

How do I repair?

[Elementsc]

I had the same problem where it would crash at the starting video with the same error.

I fixed it by re-downloading the game fresh and patching. Sadly, this will take awhile but it's the only way I found to fix it.

[Emery25]

How do I repair?

In the PSO2 launcher select the third option

[Ahniqqa]

redownloaded and when repair
http://gyazo.com/ff1d4aee355f23c789fbf6dbd43bf768

[Elementsc]

redownloaded and when repair
http://gyazo.com/ff1d4aee355f23c789fbf6dbd43bf768



Error 434- Interactions with another Application: (Picture under spoiler):
[SOLUTION- Usually caused by Avast Anti-virus: Disable while playing, or make an exception for PSO2. Can also be caused by a screen saver on some setups- try disabling your screen saver- Thanks Meanie!

From The Great Error Thread (http://www.pso-world.com/forums/showthread.php?t=194598)

[Ahniqqa]

I set my anti-virus to allow the folder, Im still gettin same error for file check

[White Midnight]

Is there another application requiring your video card active, like a screensaver or something? Could also just temporarily disable your AV every time you play PSO2. Just stay off social media and shady websites while it's disabled.

[Ranmaru]

Wow I use Avast as well.

Anyways that error happens to me when I log out and back in, or when my screen get's really bright and for some reason then my display driver fails. Heh.

I don't really know what way to prevent it from happening. I'll try disabling Avast and see if it happens again.

[Elementsc]

I set my anti-virus to allow the folder, Im still gettin same error for file check


GameGuard (Initialization Error?)

[SPOILER-BOX]http://www.pso-world.com/forums/showthread.php?t=194228[/SPOILER-BOX]

Also from The Great Error Thread (http://www.pso-world.com/forums/showthread.php?t=194598) it doesn't say a solution. But, you could try deleting GameGuard and re-downloading it by deleting the GameGuard folder in ...\SEGA\PHANTASYSTARONLINE2\pso2_bin


Wow I use Avast as well.

Anyways that error happens to me when I log out and back in, or when my screen get's really bright and for some reason then my display driver fails. Heh.

I don't really know what way to prevent it from happening. I'll try disabling Avast and see if it happens again.

I use Avast too, yet, I have not had a problem with it (knock on wood).

[Ahniqqa]

I Use VIPRE antivirus

[Elementsc]

I Use VIPRE antivirus

You can also try to disable your anti-virus completely and run the launcher with admin. See if that works too.