Scratch Question

[EspeonageTieler]

i keep gettin the little blue ticket looking thing but the things it says they do i cant use

[Sizustar]

i keep gettin the little blue ticket looking thing but the things it says they do i cant use

Those can be Hairstyle, Motion or Accessory.
If it's not usable, either you've already used one, or it's not for your race/gender(Voice and Cast head part)