PSO2 Lobby chat question

[AustinMusick]

I've noticed that when some people are talking in the lobby, their characters face pops up for a second. I was wonder how do you do that, cause I just can't figure it out anywhere! ^^;

[Galerianx]

http://bumped.org/psublog/wp-content/uploads/2012/06/chat-window.jpg 3rd one under the chat box looks like a pic

[Red*]

Press shift while you press enter and you get the options

[AustinMusick]

Thank you both!