Purchasing AC registration help please

[Viciouscore]

I'm logged onto my sega ID now, but I'm getting this error when I try to register my information.

http://i.imgur.com/1qoDJ.png

I entered a translated katakana surname and name, my normal name, a fake address, fake zip code, etc. What am I doing wrong?

[raiden55]

try with kanjis and not romanjis for the names