PSO2 Registration Down?

[Preposterous Rhino]

I am trying to help my girlfriend register for PSO2 and when I click submit, it says "undefined". Anybody know what would cause it, or is it Sega's fault?

[Shinamori]

What browser is she using?

[Kion]

More information; which page, what browser, screenshots or something would be nice.

[エミーゼル]

no, its not down

[Preposterous Rhino]

[SPOILER-BOX]http://gyazo.com/4cdf39e95189fdec9bbd6283a538af97[/SPOILER-BOX]

I am using google chrome. It is bizarre. It didn't do this when I signed up. Used to same computer on the same browser :/ Does the same thing with ad-block on and off.

[Klypto]

I am trying to help my girlfriend register for PSO2 and when I click submit, it says "undefined". Anybody know what would cause it, or is it Sega's fault?
In addition to what has been asked:

Are you using Kion's chrome extension? I just realized there may be a Japanese error message that is not in the translation array, which would return as undefined. ( Kion, sorry I made it efficient but forgot to program it to be robust :[ )

Do you know how to open the javascript/web console in your web browser?
(instructions: http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers )

Post any errors that appear in the console.

EDIT:


[SPOILER-BOX]http://gyazo.com/4cdf39e95189fdec9bbd6283a538af97[/SPOILER-BOX]

I am using google chrome. It is bizarre. It didn't do this when I signed up. Used to same computer on the same browser :/ Does the same thing with ad-block on and off.


Oops :[

Should be
msg = translate[x];
if(msg == "undefined"){
alertback('Could not translate: /n' +x+'/n/nPlease report this issue on PSO-World. See web console (CTRL + SHIFT + J) to copy the Japanese text'); //Translation not found, give the original message with instructions
console.log('Could not translate: ' + x);
}else{
alertback(msg); //Translation found, use translate message
}

[Preposterous Rhino]

Are you using Kion's chrome extension? I just realized there may be a Japanese error message that is not in the translation array, which would return as undefined. ( Kion, sorry I made it efficient but forgot to program it to be robust :[ )

Yeah, I am haha. I will try turning it off.

[Preposterous Rhino]

omg, I think I figured it out :lol: In the birthday, you have to put a "0" before a single digit month. God, that is stupid. Is your program a straight translation, or do you just replace the text? If it is the latter, you should DEFINITELY throw that in as a note! haha

[Klypto]

I would actually go further to program a small webpage hack into it to automatically put a 0 in front if month if < 10, because that would make more sense.

I'm not sure what Sega JP's web devs were doing with that part or if it was just them being lazy.

[Preposterous Rhino]

Maybe the Japanese put a 0 before a month when writing the date normally.

[Klypto]

no I mean with web form design standpoint, if their database system requires that they have two digits for a month they should just accept whatever the user puts in as long as it's between 1 and 12. From there just add a 0 to the front if under 10 when submitting, or have the field automatically add a 0 in front if you put in only 1 number in that field... but really that should be handled by the server, not the javascript.

It's a user-friendly automation thing they left out which bothers me xD

[Preposterous Rhino]

Another question, how do I get the images to ACTUALLY display on here?

[Preposterous Rhino]

Another question, how do I get images to ACTUALLY display on here?

[Kion]

Right click + "Copy image url" and then put that link in brackets.
http://gyazo.com/4cdf39e95189fdec9bbd6283a538af97.png
[spoiler-box]
[img]http://gyazo.com/4cdf39e95189fdec9bbd6283a538af97.png
[/spoiler-box]

[Preposterous Rhino]

I have been doing that but it shows the little picture of nothing haha.

[SPOILER-BOX]http://gyazo.com/4cdf39e95189fdec9bbd6283a538af97.png[/SPOILER-BOX]

Of course it works this time to prove me wrong :/

[Kion]

The link on the post that didn't work pointed at the page the html was on: http://gyazo.com/4cdf39e95189fdec9bbd6283a538af97. Misclick, maybe? Also the chrome extension has been fixed and updated on the webstore to address the issue. Thanks.

[reptile7383]

I had the same problem when registering my friend. I couldn't believe it when I finally figured it out :P

[Totori]

Are the servers busy I keep getting hit with error エラー(027)
ネットワークエラーです。ただいま混雑しています。

Has this been recent, I didn't hear of any downtime.

[Shinamori]

Yes, the server is busy.