Why can't I access character creation?

[Zuulari]

Hello everyone, I've just logged into PSO 2 having not played it for about a year, I also am logging in from a different computer than the one I logged in from in the past.
When I reach the character select screen (or at least what I am assuming is so) this is what I see.
http://i121.photobucket.com/albums/o205/edward2849/pso1_zpsda18b0de.png

When I click on the button it pops up this menu
I have no idea what it's asking me so I just click on yes (the left button) clicking no returns me to the image above
http://i121.photobucket.com/albums/o205/edward2849/pso2_zps83545291.png

Clicking yes brings up this window, once again I have no idea what it says so i click "yes" (the left button) because pressing "no" returns me to the screen in the first image
http://i121.photobucket.com/albums/o205/edward2849/pso3_zps29f52686.png

Pressing yes brings up my web browser and opens this web page.
http://i121.photobucket.com/albums/o205/edward2849/pso4_zps61ecbfe4.png

Where is it taking me and why? Why can't I create a character and what became of the character I had originally created a year ago? Any help would be greatly appreciated.

[Cyron Tanryoku]

You made your character on a different ship

[SociableTyrannosaur]

What ship did you make your character on? you're trying to access ship 10.

[SociableTyrannosaur]

pretty much just guessing afaik. I'd start at ship 2