Latest Update

[Tes]

Still no real new information. They're still trying to get things working properly. I still can't access PSO2 site. I could after the servers went live again and then i've not been able to for about 30 hours or so, so i can't translate and put in the new information.

https://twitter.com/sega_pso2

Chrome translate:

"We are promoting the adjustment on the implementation of various apologize and corresponding purchase of the AC [follow-up] now, we have stopped. Sorry the inconvenience, but please wait for further news."

I still think it's going to be Tuesday or Wednesday before the service is stable enough to get us back online properly. Shall have to wait and see. One thing I have pondered, as from day one i've not been on ther ban bandwagon. If they're struggling so hard to get their own servers stable do you really think they could dedicate the resources and manpower to launching huge scale IP bans or ISP bans which are utterly inconsistent with some people on same ISPs able to connect and others can't?

But eh whatever, logic seems to have failed most of the inhabitants here. Personally i'm fine to just wait until everything is back up and running properly.

[martinmeegan]

But eh whatever, logic seems to have failed most of the inhabitants here. Personally i'm fine to just wait until everything is back up and running properly.

Hoorah, someone with some sense speaks. Wimbledon is on the telly, I'm just gonna watch attractive eastern European girls run around in short skirts and when I get bored of that I'll watch Metallica at Glastonbury on Iplayer.:-D

[IndignationSWF]

Thanks for the update. At least I've got Sniper Elite 3(X-Ray shots make for excellent stress relief) and Shovel Knight to hold me over in the meantime.

[.Jack]

Edit: translated

[SPOILER-BOX]http://i.imgur.com/kP54TRt.png[/SPOILER-BOX]

[KakuRoze]

Since that translation seems to be from google translate, its almost impossible to make out the details, so, as they are mentioning something about 107-error and not receiving emails with authentication codes, could someone translate that part properly?

[TsukasaHiiragi]

I have found the reasons for the connectivity issues and passed on the information to Aida

[Sp-24]

Now you're just being a tease.

[TsukasaHiiragi]

Well, would you believe someone like me or Aida, who is awesome :P lol

[Sp-24]

Ｉ’ｍ　ｊｕｓｔ　ｓｔａｒｖｅｄ　ｆｏｒ　ｉｎｆｏ．

[TsukasaHiiragi]

Well, okay - this is what I found out from Comcast, I also asked a few networking specialists for some information and from the data I gathered myself and summed it all up.

Basically, someone in these forums was 100% correct. It IS a backbone provider issue, some of the backbone providers are null routing the IPs that are going to PSO2.JP because of the DDOS attack, and because the attack is still on-going they'll continue to block the traffic to protect the infrastructure. This is the reason why many players from around the world are getting error 107 and 249, it is also proof that there isn't any IP Ban or Block in place by SOJ and it is more than reasonable to assume once the attack ends, the routing issue might be restored giving everyone access again.

http://www.digitalattackmap.com/#anim=1&color=0&country=ALL&time=16250&view=map

Right now, there is two DDOS attacks occuring - one Large one targeting the US and another smaller one targetting the UK. These are probably not helping the situation either.

I posted the global tracerts to PSO2, and that showed somewhat of a pattern of connectivity which leads even more evidence towards the blackhole routing, same with people posting infinite loop tracerts.

Basically, right now - There is a glimmer of hope that it'll be business as usual for everyone soon as the attack ends or significantly weakens.

[Sp-24]

Well, okay - this is what I found out from Comcast, I also asked a few networking specialists for some information and from the data I gathered myself and summed it all up.

Basically, someone in these forums was 100% correct. It IS a backbone provider issue, some of the backbone providers are null routing the IPs that are going to PSO2.JP because of the DDOS attack, and because the attack is still on-going they'll continue to block the traffic to protect the infrastructure. This is the reason why many players from around the world are getting error 107 and 249, it is also proof that there isn't any IP Ban or Block in place by SOJ and it is more than reasonable to assume once the attack ends, the routing issue might be restored giving everyone access again.

http://www.digitalattackmap.com/#anim=1&color=0&country=ALL&time=16250&view=map

Right now, there is two DDOS attacks occuring - one Large one targeting the US and another smaller one targetting the UK. These are probably not helping the situation either.

I posted the global tracerts to PSO2, and that showed somewhat of a pattern of connectivity which leads even more evidence towards the blackhole routing, same with people posting infinite loop tracerts.

Basically, right now - There is a glimmer of hope that it'll be business as usual for everyone soon as the attack ends or significantly weakens.
Well, that's very impressive. Thanks for sharing this stuff! If it turns out to be the cause then, yeah, aceoyame hit the jackpot.

I'll still contact Sega, because I'm feeling suicidal, though.

[nanamin]

Still no real new information. They're still trying to get things working properly. I still can't access PSO2 site. I could after the servers went live again and then i've not been able to for about 30 hours or so, so i can't translate and put in the new information.

https://twitter.com/sega_pso2

Chrome translate:

"We are promoting the adjustment on the implementation of various apologize and corresponding purchase of the AC [follow-up] now, we have stopped. Sorry the inconvenience, but please wait for further news."

I still think it's going to be Tuesday or Wednesday before the service is stable enough to get us back online properly. Shall have to wait and see. One thing I have pondered, as from day one i've not been on ther ban bandwagon. If they're struggling so hard to get their own servers stable do you really think they could dedicate the resources and manpower to launching huge scale IP bans or ISP bans which are utterly inconsistent with some people on same ISPs able to connect and others can't?

But eh whatever, logic seems to have failed most of the inhabitants here. Personally i'm fine to just wait until everything is back up and running properly.

I'm a Japanese native living in Sweden. I wanted to help the community, and somehow seek for a solution, so I will provide a quick translation of the part about error 107:


We are currently checking the stability of the service, however the following issues are confirmed due to the countermeasures we executed.

-Authentication mails for verifing PCs are not reaching the destination.
-Error No. 107 is generated when starting the launcher.
-Error No. 630 is generated when transfering between blocks.

With regards to the above, we are checking stability of the service and security issues, and dealing with them cautiously.

Hope this helps.

[Jaquecz]

Well, okay - this is what I found out from Comcast, I also asked a few networking specialists for some information and from the data I gathered myself and summed it all up.

Basically, someone in these forums was 100% correct. It IS a backbone provider issue, some of the backbone providers are null routing the IPs that are going to PSO2.JP because of the DDOS attack, and because the attack is still on-going they'll continue to block the traffic to protect the infrastructure. This is the reason why many players from around the world are getting error 107 and 249, it is also proof that there isn't any IP Ban or Block in place by SOJ and it is more than reasonable to assume once the attack ends, the routing issue might be restored giving everyone access again.

http://www.digitalattackmap.com/#anim=1&color=0&country=ALL&time=16250&view=map

Right now, there is two DDOS attacks occuring - one Large one targeting the US and another smaller one targetting the UK. These are probably not helping the situation either.

I posted the global tracerts to PSO2, and that showed somewhat of a pattern of connectivity which leads even more evidence towards the blackhole routing, same with people posting infinite loop tracerts.

Basically, right now - There is a glimmer of hope that it'll be business as usual for everyone soon as the attack ends or significantly weakens.

http://i.imgur.com/CZeHuqN.gif
Best news I've ever heard.
All i need to do is wait for a
fewdays
several days?
week?
probably a month or so.
Then i can play waifu simulator again.

[Sp-24]

This depends on how this traffic block was instated. The fact that it occurred right before the game servers went live, and affected both pso2.jp and game servers, hints that it may have been made at Sega's request, and wasn't the provider's own idea to protect the infrastructure. Which the leaves the question of how will it be lifted.

[SilkaN]

So the real question is:

Should I try out some "real" life or waste my time with other games?

instead of

WHEN WILL I BE ABLE TO PLAY PSO2 AGAIN PLEASE LET ME OHMYGOD SHOULD I PAY FOR A VPN BECAUSE I WASN'T ABLE TO PLAY FOR A WEEK MOMMY HELP ME MY WAIFU WAITS

[Sp-24]

No, the real question is whether people who don't like reading about things they don't like will stop reading and then replying with stupid obnoxious shit to said things. No one is forcing you to be helpful, but at the very least you could have the courtesy to keep your edgy remarks contained at reddit instead of intentionally shitting up any attempt at an actual discussion here.

[SilkaN]

No, the real question is whether people who don't like reading about things they don't like will stop reading and then replying with stupid obnoxious shit to said things. No one is forcing you to be helpful, but at the very least you could have the courtesy to keep your edgy remarks contained at reddit instead of intentionally shitting up any attempt at an actual discussion here.

I was actually just agreeing with this quote here:


Personally i'm fine to just wait until everything is back up and running properly.

But if you think that I'm just here to flame or whatever, I'm fine with it.
No one said that it's forbidden to state one's opinion here. If you don't like the way I'm stating mine, that's not my problem. But let's not continue with this shit.
Not in this thread, at least.

[Polantaris]

This depends on how this traffic block was instated. The fact that it occurred right before the game servers went live, and affected both pso2.jp and game servers, hints that it may have been made at Sega's request, and wasn't the provider's own idea to protect the infrastructure. Which the leaves the question of how will it be lifted.

It's possible that a lot of the DDOS was coming from the ISPs that are now blocked, and that they requested traffic be halted to them until they can figure it out.

I don't see why Comcast and similar companies would really care either way, so there's no reason for them NOT to do it, unless they just want to be assholes. It would actually make them look worse if they didn't. Plus, anyone can be DDOS'd so it makes sense for them to be sympathetic and help out.

This overall means that the intensity of the DDOS may not have lessed, but instead they cut off traffic from the major ISPs that had connections contributing to the attack. This also means that, if true, until the DDOS really stops...we won't really have a solution.

[SilkaN]

This also means that, if true, until the DDOS really stops...we won't really have a solution.

The longest DDoS attack continued for 80 days, right ?
Let's just hope that this one won't set a new record.

[nanamin]

It's possible that a lot of the DDOS was coming from the ISPs that are now blocked, and that they requested traffic be halted to them until they can figure it out.

I don't see why Comcast and similar companies would really care either way, so there's no reason for them NOT to do it, unless they just want to be assholes. It would actually make them look worse if they didn't. Plus, anyone can be DDOS'd so it makes sense for them to be sympathetic and help out.

This overall means that the intensity of the DDOS may not have lessed, but instead they cut off traffic from the major ISPs that had connections contributing to the attack. This also means that, if true, until the DDOS really stops...we won't really have a solution.

This is exactly what I was speculating as well. However it is still awkward that majority of the ISPs around the world reacted to SEGA's request almost simultaneously. It makes me think that an organization in a higher level than the ISP reacted, or it was only a countermeasure in the SEGA's server itself.

[Polantaris]

This is exactly what I was speculating as well. However it is still awkward that majority of the ISPs around the world reacted to SEGA's request almost simultaneously. It makes me think that a organization in a higher level than the ISP reacted.

Well...it took what, 5 days, for the servers to go up? They could have easily been reaching out since the first day, and set up a time for everything to go live at once.

It's also possible for another organization to have taken charge too, definitely. We really just don't have enough information to know.

[nanamin]

I suppose all we can do is make guesses...

[IndignationSWF]

I for one am glad to have an actual update. Much love Tsukasa.

[Daixsue]

Bumping because everyone needs to read this :V

[fruiteaterz]

at this rate we will reach nirvana. jk. anyway after having played only for a week i immediately felt that i finally found the ideal game.
we live in a world where ddos became a pain in the ass, whether they are grand or small scale, successful or failed attempts, the user's trust to different companies are shaken as a result of such attacks.
while i do agree with people who are playing safe in not using vpns, i also regret the temptation of not being brave enough to experiment with soo round-about methods. nevertheless there is one thing for certain, that everything in this world is uncertain and as such we can only hope for a miracle to unfold within our beloved phantasy world.

[Distant Thunder]

This is exactly what I was speculating as well. However it is still awkward that majority of the ISPs around the world reacted to SEGA's request almost simultaneously. It makes me think that an organization in a higher level than the ISP reacted, or it was only a countermeasure in the SEGA's server itself.

I think it was only at SEGA level or their ISP. But all in all, I believe we just don't know.
Tried to traceroute from French ISP and not even getting out of my ISP network.

I then called my ISP tech support and asked very specifically if there was any kind organization or agreement of any kind, that would allow a company anywhere in the world to issue a some kind of global alert so that adherent ISPs would help mitigate such an attack as the one that hits PSO2.

The guy was very clear that he has never heard of something of the sort. And if the existence of such a structure explain such a simultaneous routing "failure" from so many ISPs in so many countries isn't a viable hypothesis any more, I think Yahoo Japan working their voodoo.

But even admitting that the above is true, I think we still miss something here to fully understand what's going on. It's a pity that we lack the technical knowledge to nail it down...

[EspeonageTieler]

Well, okay - this is what I found out from Comcast, I also asked a few networking specialists for some information and from the data I gathered myself and summed it all up.

Basically, someone in these forums was 100% correct. It IS a backbone provider issue, some of the backbone providers are null routing the IPs that are going to PSO2.JP because of the DDOS attack, and because the attack is still on-going they'll continue to block the traffic to protect the infrastructure. This is the reason why many players from around the world are getting error 107 and 249, it is also proof that there isn't any IP Ban or Block in place by SOJ and it is more than reasonable to assume once the attack ends, the routing issue might be restored giving everyone access again.

http://www.digitalattackmap.com/#anim=1&color=0&country=ALL&time=16250&view=map

Right now, there is two DDOS attacks occuring - one Large one targeting the US and another smaller one targetting the UK. These are probably not helping the situation either.

I posted the global tracerts to PSO2, and that showed somewhat of a pattern of connectivity which leads even more evidence towards the blackhole routing, same with people posting infinite loop tracerts.

Basically, right now - There is a glimmer of hope that it'll be business as usual for everyone soon as the attack ends or significantly weakens.

does that mean i could ask comcast to stop or are they being paid by sega to not let us through? i contacted comcast yesterday and asked them if they where blocking me but they reassured me that the site was being restricted and only those in japan could get on it

[Sp-24]

I doubt that it's Comcast's doing. The blackout happened in many parts of the world, including Japan itself, simultaneously, at the same time as the game servers went back up. If it really is related to ISPs, it seems a lot more likely to me that Sega requested their local ISP (don't know what is it - Yahoo!Japan?) to block the incoming connections.

[IndignationSWF]

does that mean i could ask comcast to stop or are they being paid by sega to not let us through? i contacted comcast yesterday and asked them if they where blocking me but they reassured me that the site was being restricted and only those in japan could get on it

It's a matter of them not wanting to reconnect until the attacks are over, not much anyone can say would sway them yet other than an OK from Sega.