Suddenlink Communications.

[AnnabellaRenee87]

Since I see a thread for pretty much every other ISP out there, anyone know anything about Suddenlink?

When I get home I may chat them up on the online support but just want to see if anyone else has tried to work with them.

On an added Note AT&T Wireless is not working either. (I have a portable Hot Spot)

[Hajduk]

I have just finished up a round of emails but I'm on my phone. When I get home I will paste the responses. Short story is they apologized but said the issue wasn't on their end.

[Hajduk]

Sorry for taking so long. Below is two emails from support. Take them however you want. I will say that I cannot connect at home but I can at work. I have been playing the game using my work VPN connection with little issues. I am in Texas, my work's home office is also located in Texas.

**************************************************
PSO2.JP resolves to 210.189.209.8 from multiple NS servers. This IP is not routed outside of Japan. I?ve checked looking glasses from multiple locations (some shown below) and the only region that knows about that subnet is Japan.

Hong Kong:
http://hubble.itsc.cuhk.edu.hk/cgi-bin/pub/hkixlg
Network 210.189.209.8 in BGP routing table
% Network not in table

Israel:
http://noc.ilan.net.il/cgi-bin/lg.sh?router=GP1&query=bgp&parameter=210.189.209.8
Network not in table

Canada:
http://aurora.on.tac.net/cgi-bin/lg.cgi
show ip bgp 210.189.209.8
% Network not in table

USA:
http://xostats.xo.com/cgi-bin/xostats/diagtool-pub/bgp
show ip bgp 210.189.209.8
% Network not in table

I am sorry we could not be of more assistance.

Regards,

Chase
I-Care Specialist Supervisor
*******************************************
Second email where I proved that I and others could connect in the united states:

Thank you for your email response. The network is not recognized by us. This is some type of setting with the Subnet in Japan.

I do apologize again for us not being able to provide more assistance on the matter.

Regards,

Chase
I-Care Specialist Supervisor
************************************************** *****

Hope this helps and doesn't cause more panic.

[Noc Codez]

So in layman's terms.

we got cut off from the server.

[Zettabyte]

I'm behind Suddenlink too, and the tracert is, uh... interesting.

[spoiler-box]
Tracing route to pso2.jp [210.189.209.8]
over a maximum of 100 hops:

[first six hops omitted for anonymization purposes, nothing interesting happens]
7 22 ms 29 ms 19 ms SUDDENLINK.suddenlink.net.46.219.173.in-addr.arpa [173.219.46.145]
8 20 ms 29 ms 29 ms 173-219-247-170-link.sta.suddenlink.net [173.219.247.170]
9 57 ms 58 ms 44 ms 173-219-247-51-link.sta.suddenlink.net [173.219.247.51]
10 41 ms 44 ms 39 ms 173-219-247-128-link.sta.suddenlink.net [173.219.247.128]
11 45 ms 44 ms 40 ms 173-219-247-59-link.sta.suddenlink.net [173.219.247.59]
12 42 ms 47 ms 45 ms 173-219-247-44-link.sta.suddenlink.net [173.219.247.44]
13 47 ms 39 ms 44 ms 173-219-231-156-link.sta.suddenlink.net [173.219.231.156]
14 47 ms 45 ms 48 ms 173-219-231-168-link.sta.suddenlink.net [173.219.231.168]
15 53 ms 42 ms 52 ms 66-76-232-30.tyrd.suddenlink.net [66.76.232.30]
16 44 ms 39 ms 49 ms 66-76-232-1.tyrd.suddenlink.net [66.76.232.1]
17 131 ms 126 ms 72 ms 173-219-238-49-link.sta.suddenlink.net [173.219.238.49]
18 84 ms 79 ms 84 ms 173-219-236-26-link.sta.suddenlink.net [173.219.236.26]
19 77 ms 78 ms 79 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
20 228 ms 81 ms 84 ms 173-219-227-51-link.sta.suddenlink.net [173.219.227.51]
21 76 ms 84 ms 79 ms 173-219-227-52-link.sta.suddenlink.net [173.219.227.52]
22 78 ms 79 ms 79 ms 173-219-227-49-link.sta.suddenlink.net [173.219.227.49]
23 * 82 ms 88 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
24 87 ms 79 ms 75 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
25 82 ms 99 ms 74 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
26 84 ms 84 ms 80 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
27 87 ms 80 ms 84 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
28 78 ms 81 ms 72 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
29 80 ms 84 ms 85 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
30 83 ms 79 ms 79 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
31 90 ms 83 ms 88 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
32 111 ms 89 ms 91 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
33 94 ms 84 ms 75 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
34 78 ms 84 ms 79 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
35 93 ms 79 ms 89 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
36 80 ms 77 ms 84 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
37 78 ms 99 ms 80 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
38 78 ms 69 ms 80 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
39 83 ms 80 ms 79 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
40 77 ms 79 ms 84 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]
41 77 ms 94 ms 84 ms 173-219-229-202-link.sta.suddenlink.net [173.219.229.202]
42 88 ms 79 ms 84 ms 173-219-229-203-link.sta.suddenlink.net [173.219.229.203]
43 86 ms 79 ms 84 ms 173-219-227-50-link.sta.suddenlink.net [173.219.227.50]
44 78 ms 79 ms 74 ms 173-219-227-45-link.sta.suddenlink.net [173.219.227.45]

...and so on, and so forth...
[/spoiler-box]

[AnnabellaRenee87]

Just got done working with Suddenlink and it turns out the entire ISP is being blocked, I think Level 3 is who supplies most ISPs in the USA their internet I'll do a little digging and see what I can turn up.

Forgot to mention this, they guy I was working with plays PSO2 too so he was like (yay I get to work on something that I care about).

This is Level 3
http://www.level3.com/

[AnnabellaRenee87]

I am now able to directly access PSO2.jp now, re-downloading the game and trying now.
(I had quit while this was going on >_>)