Help/tips for recovering SEGA ID password

[Veiss]

Hello,

I haven't logged into PSO2 in a long time and managed to forget my password. Apparently when I created the account I didn't use my real birthday, and I don't remember the security question.

I know my Sega ID and still have access to the email account I used to sign up.

Moving beyond "you're screwed"

I've tried contacting Sega and communicating in translated English to Japanese, but that didn't seem to work so I sent another more descriptive email in English and Japanese. I haven't heard back from them yet..

Does anyone have any experience in a similar situation? Any help would be very much appreciated.

Thanks for any replies

[Shinamori]

Why would even use English to Japanese translation....

[FOnewearl-Lina]

"Help me! I am Gaijin!"

Don't think Sega will reply to that email...

[UnLucky]

Better start remembering.

[Veiss]

Better start remembering.

Thanks for the pro tip:D

@Shinamori - idk maybe in hopes of getting any response considering their foreign policy...

@Lina - Yeah, they probably wouldn't. Good thing I didn't say that.. They did reply to the email I did send however...

Please don't waste our time if you don't have anything useful to add to the thread..
Thanks

[FOnewearl-Lina]

Translated English to Japanese is basically screaming that you're not a native JP speaker.

[Rain Walker]

Translated English to Japanese is basically screaming that you're not a native JP speaker.

It doesn't scream you are not living in Japan :3

Do you remember the name you used to register it? If not then you are sol

[FOnewearl-Lina]

It doesn't scream you are not living in Japan :3

Do you remember the name you used to register it? If not then you are sol
That's what senders IP address is for :3

[Veiss]

That's what senders IP address is for :3

Which is masked with a VPN in Hong Kong..