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Shiikii
Dec 9, 2015, 08:12 AM
Hello!

Today's problem is: Black Screen while launching game!

I've run Tweaker normally, then Launch game. Here is everything OK. Then, when deleted(or not) LOGOs appear, screen freeze at black frame and nothing more happend. Sounds are up, I can even log in, but I can't see anything.

Latest updates, drivers, no EN patches, no missing files, nGG deleted and re-downloaded again, LOGO's may be deleted or not, problem still appear.

Any suggestion?

Spec

GTX 970 OC + FX-8230 + 8GB DDR3 / W7 Ulti x64 SP1

[edit:] Vanilla is NOT a solution.

treskatae
Dec 9, 2015, 04:05 PM
I am also having this problem. Game worked last night after patching the game itself, but not after the tweaker updated.

Edit: Here is the event viewer information...


Fault bucket 128971421384, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: pso2.exe
P2: 0.0.0.0
P3: 565d242c
P4: ab04
P5: 134217728
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\Kenney\AppData\Local\Temp\WER371F.tmp.app compat.txt
C:\Users\Kenney\AppData\Local\Temp\WER377E.tmp.WER InternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive \AppHang_pso2.exe_641f5dce66108be94c9c727c02276b05 fdbe75_a38c8348_34173ac9

Analysis symbol:
Rechecking for solution: 0
Report Id: e006accd-9eb8-11e5-9047-606c66589692
Report Status: 0
Hashed bucket: b2c727b63962c06e3e1cce9c7a9a5fbd


The program pso2.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 402c
Start Time: 01d132c57da6c2bf
Termination Time: 156
Application Path: C:\PHANTASYSTARONLINE2\pso2_bin\pso2.exe
Report Id: e006accd-9eb8-11e5-9047-606c66589692
Faulting package full name:
Faulting package-relative application ID:

Shiikii
Dec 12, 2015, 10:34 AM
Even clear install without Tweaker is blackscreening.

No idea whats going on.

Shiikii
Dec 14, 2015, 11:46 AM
Sorry for multiposting.

Probably I found where the problem lays and HOW to solve it.
From beginning:
I was running game in Borderless mode (Virtual Fullscreen) - blackscreen appear.
Right now, I've changed it to Fullscreen / Windowed mode and it is working well again.

Problem lays in game-file responsible for holding settings OR (more probably) in Tweaker which CAN'T save settings normally.

I'm not sure if this was appearing in past, still it looks like an issue, its source, and solution NOW.

Here, read this:


12/14/2015 5:36:56 PM: DEBUG - Saving Draw Level...
12/14/2015 5:36:57 PM: DEBUG - Saving Texture Resolution...
12/14/2015 5:36:57 PM: DEBUG - Saving Interface Size...
12/14/2015 5:36:57 PM: DEBUG - Saving Shader Quality...
12/14/2015 5:36:57 PM: DEBUG - Saving Movie Play...
12/14/2015 5:36:57 PM: DEBUG - Saving Window Mode (Fullscreen)...
12/14/2015 5:36:57 PM: DEBUG - Saving Resolution...
12/14/2015 5:36:57 PM Couldn't find Width3D in user settings. This is OKAY. If you notice your resolution not changing, try resetting your PSO2 Settings to default. If everything works, feel free to ignore this error.
12/14/2015 5:36:57 PM Couldn't find Height3D in user settings. This is OKAY. If you notice your resolution not changing, try resetting your PSO2 Settings to default. If everything works, feel free to ignore this error.
12/14/2015 5:36:57 PM: DEBUG - Saving FPS...
12/14/2015 5:36:57 PM: DEBUG - Saving Volume...
12/14/2015 5:36:57 PM: DEBUG - Enabling Interface...


I suppose, that Tweaker is not saving resolution for Borderless mode (for me). Maybe for other users, Tweaker is not saving resolution for all/other modes. Still - try to change game settings in Tweaker, it should help.