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View Full Version : JP PSO2 What happened to my account -_-



Eremiyah
Aug 31, 2017, 06:05 AM
I went to log into my account(yes, I made sure it's the correct one) but as soon as I entered my username and password it suddenly asked to create a unique Id and all of my characters were gone as if it was a fresh account. I checked to see if the team I made was there but it was completely gone. Any idea what happened?

Kiyumi
Aug 31, 2017, 06:10 AM
Are you on the right ship?

Eremiyah
Aug 31, 2017, 06:44 AM
Yes I did.

Sirius-91
Aug 31, 2017, 08:46 AM
Are you even sure you logged on to the right account?

SEGA doesn't delete accounts.

Eremiyah
Aug 31, 2017, 11:32 AM
It's the correct account as I used it a month before this happened.

ashley50
Aug 31, 2017, 11:35 AM
Check every ship again (unless you already did that).

Lyrise
Aug 31, 2017, 11:41 AM
Log into the game, and then check the sign-in history. That will confirm whether or not you have the right account, since you can see all your previous login dates.

IchijinKali
Aug 31, 2017, 11:48 AM
Don't you just love online scammers who promise you something if you give them your account info and instead screw you over.

To try to be a little helpful try this little trick
Log in
Character Select
[Can't find your character?]

Get a result similar to this
[SPOILER-BOX]https://puu.sh/xoctZ/dcf3f85561.jpg[/SPOILER-BOX]

Eremiyah
Aug 31, 2017, 11:54 AM
Yeah I checked it all and all appeared to be poof. Even log in times.

Eremiyah
Aug 31, 2017, 11:57 AM
I had another account that I originally used and that had the same thing happen.

Eremiyah
Aug 31, 2017, 11:58 AM
Both had everything gone and had me make a unique name

Alenoir
Aug 31, 2017, 12:04 PM
SEGA did say they may erase your account if you haven't logged in for more than a year, but I don't think they actually do it. I do not know of SEGA actually wiping anyone's account, so something doesn't sound right.

IHeartRice
Aug 31, 2017, 12:43 PM
SEGA did say they may erase your account if you haven't logged in for more than a year, but I don't think they actually do it. I do not know of SEGA actually wiping anyone's account, so something doesn't sound right.

They don't, I started playing the game again after not logging in for 3 years. My account was still there.

Eremiyah
Aug 31, 2017, 01:15 PM
I was suspecting that I was a server side error or something

ralf542
Aug 31, 2017, 02:15 PM
It's very suspicious that 2 acounts got reverted back to fresh account state.

Eremiyah
Aug 31, 2017, 04:06 PM
That's why I thought it was some error or it was accidentally wiped or some technical issue.