Xbob
Nov 15, 2006, 12:52 AM
Not to be misleading with the title, but people seem to think the Japanese just hopped on and got magic updates.
Here's what they really got (You may or may not have already read this. It was posted here on PSO World... I do not know, I was not browsing these forums at the time that this was news, but people may have forgotten.):
Sonic Team announced that when the Phantasy Star Universe servers reopen, all character data will be reinitialized. This means that all online characters will be reset to level 1 and all Partner Cards will be lost. This drastic action is being taken to ensure online data integrity. uhawww has provided the following translation of the news announcement:
"On September 3rd, we halted server operations. This report (@Sept 5, 11pm JST) concerns the reopening of the Network servers.
As previously announced, we will be reopening the game servers for Phantasy Star Universe tomorrow evening (Sept. 6). As also noted previously, almost immediately after the servers were opened, there were reports of network stability issues, and as the population increased, we saw a congruent increase in character data failure reports. We have verified the server and character errors, and through an extended overhaul of the network system, have hopefully rectified it.
We then came to determine how best to proceed into the future. Unfortunately, the possibility of the introduction of game balance issues (*If people exploited the errors before the rollback data was saved) has forced us to enact a complete initialization of the Network data. In effect, we will have to wipe all characters, equipment, items, partner cards, and etc. prior to reinitializing the system.
Furthermore, as noted in the server stoppage and server testing announcements, adjustments in any and all scopes of server and character data may be enacted in the process of maintaining the integrity and playability of the game.
We apologize again for any inconvience this may cause. We have been attacking the network problems with full force and we ask for your cooperation and suport once the servers reopen. For further information, please refer to the previous announcements regarding the server stoppage."
Let's hope that a drastic step like this will not have to be repeated in the future
Phantasy Star Universe: JP Server Announcement
After experiencing some setbacks with the Phantasy Star Universe, Sonic Team has outlined its action plan in this news announcement. uhawww was kind enough to provide the following translation:
"To everyone,
We thank you for purchasing Phantasy Star Universe.
We realize the sudden termination of the game server for Network play was a great inconvenience to you all, and again, we apologize. We continue to work out the server and character issue that have arrisen since the game's release, and we have posted all of our available resources to bring the situation under control. Concerning the reopening of the Network Mode server, we issue the following report.
September 6: Reopening the Network Mode Service for normal use to the players.
Throughout the month of September, we will monitor the game's operation and immediately tackle any problem that may arise.
October 1: Official service will restart. All players will have their free month renewed (Ending November 1)
September 6: Reopening the Network Mode Service for normal use to the players.
We will have the problems with charater data and universe/My Room access repaired by this time. Please realize that due to load, you may have problems with Login, My Room, or disconnections between 9pm and 1am (JST). There is also the chance for other unexpected troubles during this time. We ask for your patience and understanding, and please report any issue to our inquiry site.
Throughout the month of September, we will monitor the game's operation and immediately tackle any problem that may arise.
During September, we will be performing intense root cause analysis and verification of the both the cause of these failures, and our fixes for them. We ask that you make use of Network Mode to assist us to this end. Furthermore, if the need arises, we will be prepared to enact rollbacks. We apologize for any inconvenience this may cause, however we do not forsee this happening on a frequent basis.
October 1: Official service will restart. All players will have their free month renewed (Ending November 1)
Incumbent upon the forseen success of our tests, all players who have registered their game key will have their free 30 day period reset.
Temporary change to SEGAlink
Until the official service begins, you will no longer be able to purchase Guardian Licenses (Though you may still register your game key to play if you purchase the game after this point). All customers who have registered their Credit Card information with SEGAlink will have official correspondance sent via mail. You will not be billed until the end of the official service's first 30 day cycle.
To those of you who have enjoyed Phantasy Star Universe, both online and off, we realize this is disheartening news. All of the staff members here are suffering. We have gotten many comments about these transpirings, both positive and negative. We will continue to build upon, change, and construct the PSU service. This is a promise from us all. We implore you to assist us as best you can, in inquiry, comment, and by playing through September. Any and all information will be posted to the official site.
Again, we ask for your understanding, cooperation, and forgiveness."
Phantasy Star Universe: Rollback Announcement
In an effort to address character corruption and unintended item duplication, Sonic Team will be performing a rollback. Here is the news announcement as translated by uhawww:
Beginning last night, there were some issues with reading character data. We have discovered a related issue were item and meseta duplication was possible if this issue was exploited.
We consider this problem critical, however we are unable to respond individually to this problem based on the number of inquiries we have recieved. Also, we have projected that this issue will cause unrecoverable problems in the future if left as is.
Because of this, we will be enacting a rollback to a time prior to last evening when the anomalies occured. We are currently developing plans to compensate players who currently have active characters, though it has not been formulated yet.
In case there are any further problems, your corresponence is not only appreciated, but critical at this time.
We apologize for these issues from the bottom of our hearts and we ask for your utmost understanding, however if we do not resolve these issues immediately, the playability of the game would be compromised, and we have a wish and goal to maintain a fair and level playing field for all players for a long time.
Phantasy Star Universe: Lack of Servers is Keeping Players Offline
Sega came out with the japanese version of Phantasy Star Universe unprepared for the flood of players that would be jamming its servers. With confirmed reports that SEGA has already had to order more printings of the game, reports are now quickly showing that there are ID numbers in game to conincide that there 100,000 registered accounts at this moment. However due to the limitations of the servers, SEGA can only accomodate 20,000 players on it's servers at this time. Sega has confirmed this issue, and is scheduling to have more servers installed tomorrow.
So before you think our couple of weeks for a content update is bad, just be glad we didn't go through that.
Here's what they really got (You may or may not have already read this. It was posted here on PSO World... I do not know, I was not browsing these forums at the time that this was news, but people may have forgotten.):
Sonic Team announced that when the Phantasy Star Universe servers reopen, all character data will be reinitialized. This means that all online characters will be reset to level 1 and all Partner Cards will be lost. This drastic action is being taken to ensure online data integrity. uhawww has provided the following translation of the news announcement:
"On September 3rd, we halted server operations. This report (@Sept 5, 11pm JST) concerns the reopening of the Network servers.
As previously announced, we will be reopening the game servers for Phantasy Star Universe tomorrow evening (Sept. 6). As also noted previously, almost immediately after the servers were opened, there were reports of network stability issues, and as the population increased, we saw a congruent increase in character data failure reports. We have verified the server and character errors, and through an extended overhaul of the network system, have hopefully rectified it.
We then came to determine how best to proceed into the future. Unfortunately, the possibility of the introduction of game balance issues (*If people exploited the errors before the rollback data was saved) has forced us to enact a complete initialization of the Network data. In effect, we will have to wipe all characters, equipment, items, partner cards, and etc. prior to reinitializing the system.
Furthermore, as noted in the server stoppage and server testing announcements, adjustments in any and all scopes of server and character data may be enacted in the process of maintaining the integrity and playability of the game.
We apologize again for any inconvience this may cause. We have been attacking the network problems with full force and we ask for your cooperation and suport once the servers reopen. For further information, please refer to the previous announcements regarding the server stoppage."
Let's hope that a drastic step like this will not have to be repeated in the future
Phantasy Star Universe: JP Server Announcement
After experiencing some setbacks with the Phantasy Star Universe, Sonic Team has outlined its action plan in this news announcement. uhawww was kind enough to provide the following translation:
"To everyone,
We thank you for purchasing Phantasy Star Universe.
We realize the sudden termination of the game server for Network play was a great inconvenience to you all, and again, we apologize. We continue to work out the server and character issue that have arrisen since the game's release, and we have posted all of our available resources to bring the situation under control. Concerning the reopening of the Network Mode server, we issue the following report.
September 6: Reopening the Network Mode Service for normal use to the players.
Throughout the month of September, we will monitor the game's operation and immediately tackle any problem that may arise.
October 1: Official service will restart. All players will have their free month renewed (Ending November 1)
September 6: Reopening the Network Mode Service for normal use to the players.
We will have the problems with charater data and universe/My Room access repaired by this time. Please realize that due to load, you may have problems with Login, My Room, or disconnections between 9pm and 1am (JST). There is also the chance for other unexpected troubles during this time. We ask for your patience and understanding, and please report any issue to our inquiry site.
Throughout the month of September, we will monitor the game's operation and immediately tackle any problem that may arise.
During September, we will be performing intense root cause analysis and verification of the both the cause of these failures, and our fixes for them. We ask that you make use of Network Mode to assist us to this end. Furthermore, if the need arises, we will be prepared to enact rollbacks. We apologize for any inconvenience this may cause, however we do not forsee this happening on a frequent basis.
October 1: Official service will restart. All players will have their free month renewed (Ending November 1)
Incumbent upon the forseen success of our tests, all players who have registered their game key will have their free 30 day period reset.
Temporary change to SEGAlink
Until the official service begins, you will no longer be able to purchase Guardian Licenses (Though you may still register your game key to play if you purchase the game after this point). All customers who have registered their Credit Card information with SEGAlink will have official correspondance sent via mail. You will not be billed until the end of the official service's first 30 day cycle.
To those of you who have enjoyed Phantasy Star Universe, both online and off, we realize this is disheartening news. All of the staff members here are suffering. We have gotten many comments about these transpirings, both positive and negative. We will continue to build upon, change, and construct the PSU service. This is a promise from us all. We implore you to assist us as best you can, in inquiry, comment, and by playing through September. Any and all information will be posted to the official site.
Again, we ask for your understanding, cooperation, and forgiveness."
Phantasy Star Universe: Rollback Announcement
In an effort to address character corruption and unintended item duplication, Sonic Team will be performing a rollback. Here is the news announcement as translated by uhawww:
Beginning last night, there were some issues with reading character data. We have discovered a related issue were item and meseta duplication was possible if this issue was exploited.
We consider this problem critical, however we are unable to respond individually to this problem based on the number of inquiries we have recieved. Also, we have projected that this issue will cause unrecoverable problems in the future if left as is.
Because of this, we will be enacting a rollback to a time prior to last evening when the anomalies occured. We are currently developing plans to compensate players who currently have active characters, though it has not been formulated yet.
In case there are any further problems, your corresponence is not only appreciated, but critical at this time.
We apologize for these issues from the bottom of our hearts and we ask for your utmost understanding, however if we do not resolve these issues immediately, the playability of the game would be compromised, and we have a wish and goal to maintain a fair and level playing field for all players for a long time.
Phantasy Star Universe: Lack of Servers is Keeping Players Offline
Sega came out with the japanese version of Phantasy Star Universe unprepared for the flood of players that would be jamming its servers. With confirmed reports that SEGA has already had to order more printings of the game, reports are now quickly showing that there are ID numbers in game to conincide that there 100,000 registered accounts at this moment. However due to the limitations of the servers, SEGA can only accomodate 20,000 players on it's servers at this time. Sega has confirmed this issue, and is scheduling to have more servers installed tomorrow.
So before you think our couple of weeks for a content update is bad, just be glad we didn't go through that.