I second that. The pre-paid cards are way cheaper and you don't have to worry about canceling your account when they run out.
Amazon consistently has 13 months for under $40.
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If you're talking about live itself, there's really no reason to complain. As others have stated, the prepaid cards are a surefire bet. If you can find them at around 40-50 for a 13 month card (walmart carries the 13 month $50 card), so it's around 3.10~3.85 a month average. And it does not auto-sub, you have to get another card.
If your talking about PSU, yeah, it's one of the main reasons I don't play psu on 360. Canceling should be as easy as the click of a button, and when they make you call, and possibly pay for the time your calling them (not sure if they charge), it's no good. I remember canceling my original xbl sub (for original xbox) was a pain in the ass too, the operator kept asking me why I didn't want it, and I kept telling her I didn't and just to cancel it. Maybe they're trained to keep you on the line for a certain amount of time, lol.
You're done with Live already? D:
offshoring rules. no seriously, thats why the people barely speak english.. it's cheaper for microsoft to hire saudi arabians.
I am having the exact same problem. Can't call and have it taken off because I'm not exactly "the card owner" and I can't really get a hold of this card holder at the moment. The assholes are still charging me and that gamertag has been permabanned for over a month now.
try throwing your xbox in a river? or mailing it back to microsoft, and blowing it(the xbox, not microsoft) up? (can i say that online?) haha