cant connect to pso2

[darkfalz16]

Hello, i havent played for quite a while since before the DDoS stuff ive tried the amazon method and through tweaker but i still get error 249 now matter what any help would be appreciated

[SodaJunky]

You wouldn't happen to have Comcast, would you?

[darkfalz16]

yes i have xfinity lol

[SodaJunky]

I posted a response in the other thread, but sadly comcast hasn't removed their ISP block yet like the other companies. No timeline as to when, since this is a Japanese service and likely isn't an immediate priority of theirs.

I ran into this problem a lot taking my vita to friend's houses that have comcast, and a couple of my friends I play with regularly can't log on from home either.

[Maronji]

sadly comcast hasn't removed their ISP block yet

No. Just... no.

EDIT: From the linked thread:

Spoiler!

As for what exactly seems to be happening, it seems as though Yahoo.jp did something to our normal operating route. As a direct result, the route has been doing some extremely strange shit, including creating and breaking paths between certain hosts rather frequently, and generally not propagating beyond networks too far from the host.

Something to note: This is not isolated to the PSO2 servers. This is effecting ALL IP addresses in the range, exactly 512 in total. (210.189.208.0 to 210.189.209.255).

I highly doubt SEGA owns 512 IP addresses.

Technically speaking, this is because Yahoo.jp started announcing these 512 (prefix /23 for those of you technically minded) addresses into two separate 256 address blocks (prefix /25), thus announcing their network in a form that most ISPs won't accept. (One of the DSLReports threads has more information on this).

[n_n]

but sadly comcast hasn't removed their ISP block yet

Are you kidding me? People here still think ISPs are blocking access to PSO2?

[BluexRose]

Omgosh same problem is there nothing I can do

[Jei182]

Unless you change ISPs (or use a VPN), if you have xfinity you are basically out of luck. I really do hate missing out on the EP3 stuff but for now it isn't really worth paying for a VPN to play until I can play it on a better computer, and now I'm not even sure if that's going to work out anymore. Was really looking forward to it all too but I think we're just SOL without a VPN if we have comcast.

[HUnewearl_Meira]

Are you kidding me? People here still think ISPs are blocking access to PSO2?

The way problems are solved in this kind of broad network troubleshooting, is by passing the "ticket" up the chain. You can't connect to a network resource, so you create the trouble ticket by talking to your ISP. The IT staff at said ISP then figures out whether or not it's a problem they can fix. If they find it has nothing to do with their own network, they pass the trouble ticket up the chain along the route to the network resource you can't access.

While it may not be the ISP that has the problem, the customer's ISP is who the customer needs to talk to, to resolve the problem.

[BluexRose]

I wonder if making a whole new pso account can fix it because honestly im not understanding the true problem or finding the best solution maybe calling a service provider could hrlp but whats your take on making a new account all together?