So I just bought AC and was not given, what do?

[Zessica]

Using the good old PSO2es way of buying AC, I bought 3000AC so I can get some of the Scratches.....only to have my debt card charged without recieving any, what do I do?

And furthermore, I advise no one buy any AC, as this seems like a bug.

[Anduril]

If the transaction went through, but it didn't appear in your game, you can contact Google for a refund. This happens often when there is a connection problem or even just a wi-fi hiccup.

[Zessica]

If the transaction went through, but it didn't appear in your game, you can contact Google for a refund. This happens often when there is a connection problem or even just a wi-fi hiccup.

Can you tell me specifically how I go about doing this? Thank you.

[Shinamori]

I had that happen. What Id was clear my google play services data and cache. Same for the google store. I might have done that with PSO2es, but in either case, it worked for me.

[Anduril]

Can you tell me specifically how I go about doing this? Thank you.

There should be refund information at the bottom of your e-mail receipt.

[Zessica]

I had that happen. What Id was clear my google play services data and cache. Same for the google store. I might have done that with PSO2es, but in either case, it worked for me.

So after doing that you had gotten your AC?

[Zessica]

There should be refund information at the bottom of your e-mail receipt.

Yes, I see it, but I don't know what to do exactly, it says I need to contact that App developer, I.e SEGA, and that's basically asking to get banned because I'm a Westerner, there's no way for Google to give the refund?

[Anduril]

Yes, I see it, but I don't know what to do exactly, it says I need to contact that App developer, I.e SEGA, and that's basically asking to get banned because I'm a Westerner, there's no way for Google to give the refund?

You can contact Google directly to get the refund, as this post shows. The support number is here.

[Shinamori]

So after doing that you had gotten your AC?

Yeah.

[Zessica]

Yeah.

Where can I go to do all that, I'll tell you if it works for me.