Solo XQ is a matter of good gear and practice. And by former I mean 13*s, while by latter - solo XQ practice, because it's different than typical PSO2 content with high damage, low HP enemies. Knowing enemy tells and environment awareness of course helps a lot, allowing you not to get hit. But it's still not like usual solo quests and definitely not like 12/12 MPAs.
I know a few decent players who didn't manage to clear heaven and hell XQ yet because they weren't ready. Nothing wrong with that. Don't think of hardships encountered as failure. Think of them as a learning opportunity.
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