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  1. #1
    Battle Fiend Anon_Fire's Avatar
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    Exclamation Google Authenticator wiped from phone and don't have Removal code

    I am pretty much at a dead end at this point when a family member stupidly used the Smart Cleaning tool on my phone, it erased Google Authenticator on it and I am a bit distraught. I don't have the removal code either and I don't want to start over from scratch. What should I do?
    Nintendo Switch: 5668-1176-9106

  2. #2

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    Quote Originally Posted by Anon_Fire View Post
    I am pretty much at a dead end at this point when a family member stupidly used the Smart Cleaning tool on my phone, it erased Google Authenticator on it and I am a bit distraught. I don't have the removal code either and I don't want to start over from scratch. What should I do?
    Contact sega support and use coherent japanese when filling out their form.
    PSO2 Details: Ship 02 || Sirius-91 Cast || Lacey-458 Caseal || Team: ChibiRoar!

    Quote Originally Posted by Xerenia View Post
    Oh no! What am i going to do, this was my whole entire life, and now it's going to be gone. :C Guess i'll just go and troll other proxies. \_(ツ)_/

  3. #3
    Battle Fiend Anon_Fire's Avatar
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    Quote Originally Posted by Sirius-91 View Post
    Contact sega support and use coherent japanese when filling out their form.
    That is a good suggestion. Problem is, I only know the birth date, email, and password. I can't recall ever setting up a security question either.
    Nintendo Switch: 5668-1176-9106

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