A few things.
RNG based progression is not fun or rewarding. Crests are just a natural extension of the CF system (or Phantasy Stone Online if you wanna think about it that way) and it gives players an actual way of progressing towards strong weapons instead of them being relegated to a dice roll. PSO1 was purely RNG based progression (you have some rose-tinted glasses going on about PSO1 too), but online game design has evolved and the player's expectations have evolved with it. Even the Noclip documentary that was linked on page 1 covers this when SquareEnix management thought they could get away with the same stuff they did at the time of FF11's launch with FF14 1.0 and we all know how that went. PSO1 design philosophy is antiquated.
RNG based progression also doesn't reward individual player effort. Player A could be doing all of the given damage in an MPA and Player B could be borderline AFK, but between those two players, in regards to drops, effort isn't a factor in that equation -- just the dice roll at the end that determines what you get (combined with Rare Drop up stuff, of course). Granted, the amount of Crests you get isn't based on effort but you can do all of the EQs that drop them and clear Solo EX on as many classes as you can as a way of your effort being "rewarded".
Also, almost all of the weapons offered in Zieg's exchange shop at over one and a half years old at this point. The weapons in general are good though some have been power crept by Atra or other weapons. Some of them are worthless like Akatsuki (do I even need to explain this one) and Quelle Windea (powercrept by Atra TMG and only GU mains will pick them up for the invul effect). The good ones (Lavis, EPD, Kazami, Quelle Scarlet, Spread, Ryucross) represent large improvements to how the classes are played/geared. Comparing Lavis attack speed/lack of hitstun to any vanilla wand at this point is jarring. EPD makes gearing for Force way easier even though the upcoming Elemental Conversion change may make EPD slightly less worthwhile (this is another topic entirely).
I would rather have crests as an actual method of progression than saying "well I wish my Techer was better but here's hoping Lavis drops" while hoisting all of your enjoyment on the low chance that RNG actually works in your favor. Don't forget that before crests and the overall 14* drop rate buff, you saw people with 14*s but it was far, far less common.
I'm pretty critical of the dev team of PSO2 but crests is one of the good things they've done in recent times even if the weapons you get from them are largely inferior to their +35 versions.
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