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  1. #1

    Default What one time password are they asking for?

    OTP Unlock or Termination doesnt work, this is whats on my screen

    no clue.jpg

  2. #2
    Garbage-chan Kondibon's Avatar
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    If you didn't sign up for the OTP your self, then your account was likely compromised and whoever got access to it added one so you can't get back in. If you DID sign up for the OTP, then it's asking for one from the same authenticator app you would use to log into the game.

  3. #3

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    i just redownloaded the authenticator and its telling me to add an account, what account do i add? i been gone a long time and authenticator worked differently back then
    Last edited by LovelyCorinn; Jul 24, 2019 at 09:29 PM.

  4. #4
    Garbage-chan Kondibon's Avatar
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    Quote Originally Posted by LovelyCorinn View Post
    i just redownloaded the authenticator and its telling me to add an account, what account do i add? i been gone a long time
    The only time you get the information required to add the account is when you first sign up for the OTP, and the only way to activate the OTP is by confirming you did that by using it. Which means you either didn't do it yourself, or you no longer have access to whatever device or account you originally used to make it. It sounds like you never used the OTP system at all though, so I'm guessing it's the first one.

    I'm pretty sure you can remove the OTP without logging all the way in, but that requires the cancellation code they give you when you first activate it, and as far as I know, only then.

    EDIT: I'm dumb, my bad, I missread that. Sorry. If you deleted the app before and/or got a new phone or whatever device you were using, then the account isn't tied to it anymore as far as I know. You'd have to remove the OTP before logging in so you can redo it, which, like I mentioned before requires the cancellation code they give you when you first activate it.
    Last edited by Kondibon; Jul 24, 2019 at 09:37 PM.

  5. #5

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    I have 2 codes the OTP termination and OTP Unlock but neither of them work

  6. #6

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    No i had to reset my phone so everything was wiped, i did sign up for the OTP

  7. #7
    Garbage-chan Kondibon's Avatar
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    I just double checked. IT's that "one time password settings" button, then the google link.

  8. #8

  9. #9
    Garbage-chan Kondibon's Avatar
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    Quote Originally Posted by LovelyCorinn View Post
    Ok which link is it?
    The one with the word google in it.

  10. #10

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    Ok are they supposed to send a password once i click that? because if so i have not gotten one yet

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