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  1. #11
    Garbage-chan Kondibon's Avatar
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    Quote Originally Posted by LovelyCorinn View Post
    Ok are they supposed to send a password once i click that? because if so i have not gotten one yet
    The page it opens should be the one you input the termination code.

  2. #12

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    Ok im gonna try again my code doesnt seem to work, i hope resetting my phone didnt mess me up

  3. #13

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    Yeah my code seems dead, authenticator has a scan barcode option, when i first set up the OTP using the guide from bumped.org, anyway i can get to that barcode again?

  4. #14

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    Quote Originally Posted by LovelyCorinn View Post
    Yeah my code seems dead, authenticator has a scan barcode option, when i first set up the OTP using the guide from bumped.org, anyway i can get to that barcode again?
    You're supposed to keep a backup of those emergency backup codes on your profile, if you don't have them, then you're locked out of your account. You will need to contact sega support.
    PSO2 Details: Ship 02 || Sirius-91 Cast || Lacey-458 Caseal || Team: ChibiRoar!

    Quote Originally Posted by Xerenia View Post
    Oh no! What am i going to do, this was my whole entire life, and now it's going to be gone. :C Guess i'll just go and troll other proxies. ¯\_(ツ)_/¯

  5. #15

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    Nah it seems i simply need to remove the OTP and do it again but i cant pass this captcha
    Last edited by LovelyCorinn; Jul 25, 2019 at 12:40 AM.

  6. #16

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    Even if you get past the captcha...

    It will prompt you for your 2FA code.
    I don't need a signature pic, I would end up changing it all the time.

  7. #17

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    I have both my codes, are you speaking of the OTP termination and unlock codes?

  8. #18

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    Quote Originally Posted by LovelyCorinn View Post
    I have both my codes, are you speaking of the OTP termination and unlock codes?
    It'll ask you to enter your OTP code that you got before you reset your phone. Since you've reset your phone, it treats that as a different device altogether. Thus whatever codes that were not backed up are lost. Because you've enabled OTP on your account, then reset your phone without backing up/removing it beforehand, any codes generated are considered from another device, thus your account will not recognize it and not let you in.
    PSO2 Details: Ship 02 || Sirius-91 Cast || Lacey-458 Caseal || Team: ChibiRoar!

    Quote Originally Posted by Xerenia View Post
    Oh no! What am i going to do, this was my whole entire life, and now it's going to be gone. :C Guess i'll just go and troll other proxies. ¯\_(ツ)_/¯

  9. #19

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    Yeah it seems i messed up so i guess im out of luck lol

  10. #20
    Garbage-chan Kondibon's Avatar
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    Maybe pictures will help. After logging in and getting to the page asking for the OTP, do this.







    Last edited by Kondibon; Jul 25, 2019 at 01:21 PM.

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