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  1. #1

    Default Can I change my email without knowing my current email?

    Long story short, when I signed up for my SEGA ID I had to use a disposable email address because it wouldn't accept any of my valid addresses for some reason. I was dumb and thought it would be fine because it would be easy to change later.

    Fast forward to today and here I am, not remembering what email I used to sign up. I have all my other login info, just not my email. Is there any way for me to change my email without knowing it? I couldn't find anything other than a FAQ page saying that I can submit a form to have it changed. However, if I read the fine print at the bottom it says they won't help me if I'm overseas. I'd like to at least try and submit a form to see if they will help me but I'm afraid of being banned because they will know I'm from NA.

    A. Does anyone know if I can change it somewhere on my own?
    B. If not, do you think I will be banned by trying to submit a ticket?
    Last edited by Fayoka; Sep 9, 2019 at 04:48 PM.

  2. #2

    Default

    No you can't.

  3. #3

    Default

    unless you speak well japanese and call sega , there is no other way.

    something similar happen to me with PSN , when i got my PS4 i couldnt log in into my american account because the mail it was dead due to microsoft politics (if you dont log in at least once in a year they kill the email) i didnt knew that when i created the account .

    then called sony support service explained what happen , told them that i use that account only for buy games , i answer some questions and then i link that account with my Gmail .

  4. #4

    Default

    definitely not

  5. #5

    Default

    I see. If I want to at least try to send in a ticket, do you think they will ban me for not being from Japan?

    I understand they might not help but if possible I want to at least give it a try.

  6. #6

    Default

    Quote Originally Posted by Fayoka View Post
    I see. If I want to at least try to send in a ticket, do you think they will ban me for not being from Japan?

    I understand they might not help but if possible I want to at least give it a try.
    They won't ban you, but if you aren't sending the ticket in with Japanese that is indicative of a native speaker, you will likely not get any help.


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