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  1. #1

    Question Deleting a SEGA ID

    Many years ago I made a SEGA ID with the intention to use it to play JP PSO2. That never ended up happening so the account just sat empty and abandoned for years.
    Recently, I got an email from SEGA and it reminded me that the account exists, so I set out to delete it.

    I had problems with attaching images to this post so they have to be links, I'm sorry about that.
    Since I can't read Japanese, I used a translator and intuition for the majority of my efforts.

    I found an account deletion guide (https://fukoto.com/sega-id-delete-kuso2/). I followed it as closely as I could. I submitted an account deletion request ticket to SEGA and got this email back which started with: https://ibb.co/3yGcSx1 (#0)
    I replied to the email following the template, giving my information, only to get a 553 Message filtered error in two separate attempts: https://ibb.co/SnKHsy3 (#1) https://ibb.co/6rZ8H33 (#2)

    Is there something I'm doing wrong? Is it actually impossible to delete a SEGA ID? I'd really rather not have an unused account lying around.

    Thank you for reading.

  2. #2
    Red Box Addict r00tabaga's Avatar
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    I was wondering what that email was about! Thanks.

  3. #3

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    Quote Originally Posted by r00tabaga View Post
    I was wondering what that email was about! Thanks.
    well i recieve an email about notifications change of terms , but thats it

  4. #4

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    Got that email as well, it's just saying that they're changing domain or something, we have nothing to do as players.
    Fan Art of my Character & Matoi Defending a City
    Spoiler!

  5. #5

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    It might not have been clear why I brought up the domain change email. I did because that's what reminded me that I have a SEGA ID...

    Anywho, it turns out that SEGA support actually was experiencing issues with emails! I received a new email from support a day or so ago telling me to send my support ticket again. Sure enough I did and my account cancellation request went through. I assume there will be no more issues once it's confirmed.

    ---

    My mission here is complete... I'll scramble my credentials, log off and go.
    If an admin ever stumbles upon this in the future, feel free to delete/anonymize/whatever my account, please.

    You all have a great day. ♥

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