I've been wanting to change some info on my Sega ID account, and I've successfully logged in, but once it asks for my birthdate, name, or security question, I get stuck. It always says "I failed authentication. There is an error in the input content." no matter what I try. I know which question is the one I used, and I answered it as I remember typing it upon registration, but I can't get through. I don't remember the birth date I used, as it's apparently not my real birthdate, and name won't go through either. Any suggestions?
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