Pso2 Character select is Blank

[Doctor Hobo]

So I updated to windows 10, and the first thing i did was open tweaker and downloaded the prepatch for the update that came out yesterday/today. I downloaded the prepatch 2 days ago, now i have downloaded the latest version of pso2. since then the character select screen has been empty and i have not been able to play. I also am not currently using the English patches. here are some of the things i already did...

Fix 1: In tweaker I ran troubleshooting> analyze and install for issues
Fix 2: In tweaker I ran troubleshooting> check for deleted empty files
Fix 3: In tweaker I ran troubleshooting> check for old/missing files
Fix 4: In tweaker ran> check for pso2 updates (old and new)
Fix 5: In tweaker ran> check for pre-patch data
Fix 6: I have opened the JP launcher and clicked the 3rd option to look through files.w

I know my screen is not frozen because the images and floor still rotate and move, and when i try and close out of the program it asks me if i am sure i want to close Pso2.