Nah, we didn't slop in any organize-wise, mainly, everything caused from this.
In game Identity = not given, so I assumed that he is among one of the people who doesn't care casino coins or just not read the rule. I couldn't do anything more, I already asked S-T-H to remind it on the PSOW first page and that helped to bring a few more people to PM me the ID and I wished he could do the same.
and for xbox in-game prize, this is really up to their kindness. I really can't blame them for not sponsoring an event that has only one candidate... But really, I still have to apologize for this.