Datel Powerboard Tracking Help For You! - PSO-World.com Forums

DemonQueen · 04-24-2003, 03:01 AM

Hi! I've noticed many people are having problems getting a tracking # for their powerboard. Ok I want to help those people! =) So here's what you do. Dont email Datel they dont know your tracking #. Look for the email you got from Codejunkies confirming your order. It will list what you ordered and whatnot. Then REPLY like this.
<
<thanks for ordering!
<

YOU TYPE NOW HERE. NOT ON TOP! AFTER THE MESSAGE THEY STATED THEN YOU ASK!

Hello, I would like to know my tracking number. It would be greatly appreciated. Thank you very much.

then send the mail. I did exactly this and was responded to within the hour. So I hope this helps anyone having problems finding their tracking number.
Also use the tracking number you have been given at UPS.com

I did and it said it was supposed to arive the 21st but I hit more info and it just got in NY 4 hours ago so im definatly gettin it very soon!

Good Luck everyone and talk to you on PSO!
(Edit was to clear up a grammatical error)

[ This Message was edited by: DemonQueen on 2003-04-24 01:04 ]

Deus-Irae · 04-26-2003, 04:34 AM

bump for people who havent seen this...

thx queen.

um, question. i NEVER received a confirmation from them. all i received was a confirmation from the company that processed the payment.

is this the message to respond to? (im going to try it now just to see if it works. wish me luck!)

ill post any results

Duoteth · 04-26-2003, 07:56 AM

Same as you, I didn't get a confirmation from Codejunkies. It shows up if I check my order on their site but it doesn't give out any decent info, like when (or if) they sent the keyboard. I tried requesting a confirmation from "support@codejunkies.com" about two days ago so we'll see how that goes.

Curious... How many other people have this same problem?

Deus-Irae · 04-26-2003, 09:06 AM

whoa ok, i get it now!

re-reading the email i was sent, i see that it is infact a receipt from codejunkies. but they dont want to make anything too easy for us do they?!

the email we originally got says:
1) it is from Worldpay.com (the service that handles the payment fees)

2) that it a receipt from codejunkies

3) that it is NOT a confirmation from Datel that you have placed and order from them:

"NB: This confirmation email is not an acceptance of your order and you cannot assume that a contract exists between yourself and Datel Direct Ltd for the sale of goods or services until Datel Direct Ltd specifically confirms it. It is Datel Direct Ltd's responsibility to confirm acceptance of your order and for delivery."

makes it seem like you are still waiting on a real confirmation from the company itself. confusing!

but i followed Queen's advice, and i had my tracking # within exactly 1 hr! but what do you know!? the email address they respinded from is none other than: support@codejunkies.com

all very silly and confusing. bad business.

thx DQ!

(mine will be here Monday...sheesh!)

[ This Message was edited by: Deus-Irae on 2003-04-26 07:09 ]

Cowboy · 04-28-2003, 04:07 PM

I got my keyboard around 10 am this morning. I got my traking info in my email about an hour ago. I also emailed datel last wednesday.

[ This Message was edited by: Tracon on 2003-04-28 14:08 ]

DeathCheese87 · 04-28-2003, 04:16 PM

this may not have much to do with this, but how long does it usually take to get your keyboard? this is directed towards those who have recieved theirs, or have used their tracking number to find out how long it will take. anyway, i'm thinking of ordering mine tonight, and i dont want to wait a long time to get it. mainly because i may get out of my PSO mood in that matter of time.

thanks in advance.

polishedweasel · 04-30-2003, 01:23 PM

Quote:

On 2003-04-28 14:16, DeathCheese87 wrote:
this may not have much to do with this, but how long does it usually take to get your keyboard? this is directed towards those who have recieved theirs, or have used their tracking number to find out how long it will take. anyway, i'm thinking of ordering mine tonight, and i dont want to wait a long time to get it. mainly because i may get out of my PSO mood in that matter of time.

thanks in advance.

NOTE: I ordered my keyboard on the 13th of March. Still no KB So what's the deal with the order? idon't know. I contacted them about it earlier, adnd they told me to Email datel about it. Still no word, still no keyboard.