• PSO and PSU: A History of Trial and Error

    A very interesting and informative article was published at Famitsu.com Wednesday concerning the history of Phantasy Star Online and Phantasy Star Universe as well as the tumultuous nature of online games from a business standpoint. Click "Read more" below to keep reading!

     

    Takao Miyoshi spoke at Japan's CEDEC 2008 this Tuesday, bringing to light some interesting facts about the development and management of online games, in particular Phantasy Star Online and Phantasy Star Universe, with his lecture entitled "Network Game Development and Foreign Expansion."

     

    Miyoshi began with a quick history of the birth of PSO. SonicTeam focused on three points when it came to the conception of the game.

    1. The game should allow players all over the world to interact.
    2. It should focus on cooperative play and communication.
    3. It should play a part in the spread of online game popularity in Japan.

    Years of planning and research went into PSO to help achieve all of these goals, and inspiration was pulled from numerous sources. For example, Diablo inspired the speech bubble system. Miyoshi notes that while Diablo's chat log was nice, it could be difficult to immediately identify who said what. As a result, the idea of using comic book-like speech bubbles was implemented. As PSO's communications system continued to be developed, symbol chat and word select were created to help remove the language barrier that any normal communications system would face. Panzer Dragoon is another title which played a part in early development. It supplied PSO with a base for the visual morphing system used in creating a your character.

     

    While Phantasy Star Online was a major success, it still fell victim to many flaws which could not be corrected due to the Dreamcast's lack of a hard drive. One of the largest problems with the game was hacking; more specifically item duping, stat modding and character data corrupting.

     

    Miyoshi then showed a graph which displayed PSO's Japanese user population over the game's first two years. Shortly after its release, there was a sharp decline (attributed to widespread hacking and cheating), though with the release of PSO ver.2, the population made a large jump. This rise did not last, however, as the user base took an almost immediate nosedive the following month and continued to decline at a steady rate for the next year and a half. With all of this in mind, the game staff realized the importance of having countermeasures for hacking as well as giving regular content updates.

     

     

    Moving ahead, many of the advances made with the introduction of Blue Burst carried over to PSU. These included server-side saving and game patching to help combat hacking and cheating. Furthermore, the game was planned to have regular content updates on top of developing a continuing story from offline. Lobbies which would support massive numbers of players were also introduced to the game. Nevertheless, the PSU ran into numerous problems of its own. At launch, the servers were unable to handle the massive influx of players, changes to the billing system caused strife and in general, complaints about the game lit up internet blogs. This of course got the attention of SonicTeam, further reminding the staff of the importance of their involvement and care for the game.

     

    The article ends with a chart some may find surprising. This graph displays the change in population for Phantasy Star Universe over the past two years. Note the massive increase in players on the Japanese PC/PS2 servers (dark blue line) in the first month of service followed by a sharp decline over the next five. Though the player base did grow again over the following nine months, it began to fall once more and has leveled out over the past five months. The Xbox 360 servers (green line) have held relatively steady over the past two years, though the local PC/PS2 servers (purple line) have not fared nearly as well, facing a steady decline, gaining only a small boost around the time when Ambition of the Illuminus was released last fall.

     

    Comments 23 Comments
    1. Googlebonker's Avatar
      Googlebonker -
      Interesting. The XBox360 servers have a higher population than the JP PC/PS2 servers? Wow!
      I still believe one of PSU's foundational errors was that it wasn't made so that all its versions' (JP PC, JP PS2, non-JP PC, non-JP PS2, XB360) users could play on the same servers, especially since Final Fantasy XI already showed us it was possible.
    1. Almeho's Avatar
      Almeho -
      This is really something. I didn't think that 360 would beat out JP. The local PC/PS2 is no surprise, though. lol
    1. Arika's Avatar
      Arika -
      Not really, I think the graph measure based on increasing and decreasing shape.
      People still keep tracking the star on universe at mihora JP every week and I don't think that is lower.
      Actually, counts it from the MAG score.
      in JP server, they broke over 400 mil within 4 weeks.
      in US server, we did like only 140 mil also for the first 4 weeks?
    1. Arika's Avatar
      Arika -
      Not really, I think the graph measure based on increasing and decreasing shape.
      People still keep tracking the star on universe at mihora JP every week and I don't think that is lower.
      Actually, counts it from the MAG score.
      in JP server, they broke over 400 mil within 4 weeks.
      in US server, we did like only 140 mil also for the first 4 weeks?

      edit: seem like a bug that doesn't show my avatar on reply, so I post it here again. ( u can delete old one)
    1. YohmeiSuras's Avatar
      YohmeiSuras -
      Yes that is quite some info regarding the Psu/Pso popularity. Esp. how 360 is the most use for the game. it seems that not many ppl go for the ps2 or Pc verisions to much. why is that...? i kno some ppl might have the answer to this but in hindsight the figures are quite amazing. if they want more of psu to succeed they should make more psu versions (like Ep.3 etc.) i mean i would love to see this in the near future. but i might be overthinking this...
    1. Aumi's Avatar
      Aumi -
      I believe the 360 servers to have a higher population because these servers really let players from ALL over the world to play together. The 360 server is mixed, with JP, NA and EU. Thus, it get's a greater amount of players.
    1. Arika's Avatar
      Arika -
      Not about believe or not, or about world or not. actually it can prove easily with the amount population star, the JP always has higher.
      the graph only count for the increasing or deceasing.
      well JP got 400 mil from 4 weeks of MAG, while xbox + PC help together to combine, we only did 150 mil.
      (if JP has the same amount of population or lower, then everybody in JP server play 250% than what we did on MAG.)
      (also, if the second peak is when AOI released, then JP always has lower population ever since AOI released. which is not possible. )
    1. VR-Raiden's Avatar
      VR-Raiden -
      remember, the 360 servers combines US and JP players, it's not entirely fair to compare it to the ps2/pc server.
      and being a US player on the ps2/pc server, I lol'd hard at "giving regular content updates"
    1. WHlTEKNIGHT's Avatar
      WHlTEKNIGHT -
      There is not really that many japanese players on the 360 though but this is a bit of a eye opener though considering the 360 server has the most players that they would risk it all with the mag2, no update for ages fiasco.
    1. DAMASCUS's Avatar
      DAMASCUS -
      Since it is based on growth and population stability the 360 graph makes a lot of sense since its easy for someone to get into the demo and decide to download within a week. So even as people may be getting burnt out there are literally new players every day; noob influx.
      <space>

      The growth potential for the PS2/PC is just not there. New players only know about the game by word of mouth and then have to be willing to take a chance on it.


      That being said I believe( in my gut not my brain ) that the core PSO veteran populace of PSU is slightly higher on the PC/PS2 side but the new player crown definitely goes to 360.


      Which is good since that makes PSU viable in the US when you take that into consideration and that even as low as the PC/PS2 side is its still about the same as PSO was at two years. I feel better about us getting the last(?) expansion in the US and that if a future version comes out that the Phantasy Star Online(not the game) base is healthy enough that it would do very well especially if it were released for 360 [b]AND PS3.
    1. Dhylec's Avatar
      Dhylec -
      Interesting. I think ST is learning over the years & hopefully they'll correct what's wrong soon.
    1. Mewnie's Avatar
      Mewnie -
      Well, I can't comment on the PS2 side, but for PC, there are many, many more options for online games, and sadly, they are much more popular (and in a few cases, better) than PSU. Blame SEGA for not advertising the game; at all.
    1. Tomeeboy's Avatar
      Tomeeboy -
      I think it's interesting to see how they've managed to keep the number of subscribers somewhat level in spots with PSU, whereas PSO was a constant decline. I'm sure this can be largely attributed to the frequency of updates PSU and AOTI have received. Although PSU could have probably been a much bigger success, I think they have gone in the right direction when it comes to supporting their games with content. With the upcoming releases of PSP and PS0, it looks like Sega and Sonic Team are going to continue building and improving on the franchise.
    1. Brainwrecked's Avatar
      Brainwrecked -
      Perspective-corrected and over-saturated for an easier viewing. I think.




      • I find it absolutely interesting (and a bit lolz-worthy) that the XBox 360 population handily beat out JP PS2/PC population after month #5.
      • JP PS2/PC did start catching up to the XBox 360 population during months 12 - 16, and remains steady after month #20 while XBox 360 is on an ever-so-slow decline since month 16.
      • The only thing I see that is "tumultuous" is the JP PS2/PC population. XBox 360 has been relatively even since month #4 and US/EN PS2/PC has been in steady decline since day 1.

    1. Finalzone's Avatar
      Finalzone -
      Hopefully. PSU has potential. Just Sonic Team and especially SEGA have themselves to blame for not further expanding Phantasy Star franchise oversea.
      I think they need to expand on other platforms like Mac and why not Unix like like Linux operating system. They also need to modernise themselves in PC world and use png as default format instead of bmp.
    1. Ogni-XR21's Avatar
      Ogni-XR21 -
      The sad thing is that they seem to think these "regular updates" are fooling people into thinking that new stuff is coming while everybody knows that it's just content that already there and locked by ST.
      I think one major factor here is that cheating/hacking is the main reason for decline of players (besides the players leaving cause there is nothing to do) since the 360 server seems to keep most of it's players. Let's just hope they learn their lesson and make the next game more secure.
      @Akira: What else but player numbers should be displayed in those graphs?
    1. HyperShot-X-'s Avatar
      HyperShot-X- -
      I do see that the graph doesn't really specify the actual number of players on all servers and it mainly shows the fluctuation of population over 2 yr period, so it doesn't prove the actual size of population on each servers in comparison.
      But I know for sure Xbox 360 population reached upto 36 full stars during peak events like 1st M.A.G. and the graph shows it's been steady all year along which means that not all subscribers on X360 are online at all times 24/7. So, you cannot base on weekly average star counts on universes to prove the actual number of subscribers on any server. You should also take into account JP PS2/PC was planning to merge 2 universes into 1 due to steady decrease in population over time. So, who's to say that this graph is not based on the actual size of subscriber base unless one can disprove it?
      Maybe one possible way to tell for sure is to check the latest player ID# on each server...
    1. bns1991's Avatar
      bns1991 -
      I'm not really surprised with how the graphs decrease over time. The 360 server stays pretty consistent, however.
      PSO has probably lost a lot of players to games like World of Warcraft, but i don't see why because that game is not that good based on what people say to me.
    1. CAVAOUBIEN's Avatar
      CAVAOUBIEN -
      Of course the data is originally based on the actual user count. BUT, because the 3 curves start at the exact same point, it means the graphs were normalized in order to focus on one aspect: the fluctuations over time (NOT the actual user count). So, unfortunately, you can't make any comments on the actual size of the population per platform, but only on how steady it's been on the X360 when all other platforms have been declining invariably.
      BTW, the starting point of the 3 curves is not 0, because if it were, the PS2 population would be below 0 according to the purple graph... So unfortuantely, you can't use the curves to derive any information on the absolute size of the user base per platform.
    1. kevnola's Avatar
      kevnola -
      PSO was great, but most people left that game way before WoW came out. There was just too much hacking and cheating in that game and there really wasn't much to do once you were high level. And in terms of WoW not being a good game, that is just wrong. Yes, I enjoy the hack-and-slash action RPG play style in PSO/PSU better than the press a button and watch your character keep attacking style in WoW or even Final Fantasy XI, but in terms of value and how the game is managed, WoW players get much more for what they pay than PSU players get. Yes, it costs $5 more a month, but the amount of content in that game, along with the constant patches that are released and the multiple expansions and other added content, PSU and ST simply just don't compare with WoW and Blizzard. If only Blizzard ran PSU, we'd all be much happier and there probably wouldn't be as many people moving away from the game as rapidly as they are. Lets just hope ST does the next online Phantasy Star game right and moves the franchise forward in a big way, rather than just tweaking here and there like they did from PSO to PSU.
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