Blue-Hawk
Jan 22, 2009, 01:28 PM
Yes, I'm still with Earthlink and their crappy DSL service. I started with thier dial up in 2001 when I got my DC online after AOHelL wouldn't work with it and they pissed me off to no ends as well.
Anyway, in 2004, I uppped to their 3 meg DSL. Last year, I was unhappy with their srvice and price ($45 for 3 megs?!) so I negotiated for the best they offered, 6 megs for the same price I was paying before. They accepted. 3 months later, I get bills for $55 a month and my service wasn't any better. Hell, it was worse. Mass disconections as well. It got so bad, I had to stop playing any online games because of lagouts. And no it's not my pc because my pc is good even after a year from purchase.
So, here I am, 4-5 months after the negotiation, really pissed with their service, and crappt 100-400K a second file download speeds on sites (took me 3 hours to download a 1.9 gig file >_< UNACCEPTABLE!). I just got Optimum Online, since I still live at home, and they gave me a 15-20 meg for $45 a month. Happy with them, I try to cancel my Earthlink and they tell me I'm in a new 1 year contract for the 6 meg. WHAT THE FUCK?! I was NEVER informed I signed a new contract. No one told me abut that. Legally they HAVE to tell you these things so you know in case some things come up and you HAVE to cancel services. I am NOT paying them another $55 a month nor am I paying that damned $149.95 termination fee for their failure to inform the customer of a new contract they automatically added without my knowledge nor consent.
Fuck you very much, Earthlink.
Anyway, in 2004, I uppped to their 3 meg DSL. Last year, I was unhappy with their srvice and price ($45 for 3 megs?!) so I negotiated for the best they offered, 6 megs for the same price I was paying before. They accepted. 3 months later, I get bills for $55 a month and my service wasn't any better. Hell, it was worse. Mass disconections as well. It got so bad, I had to stop playing any online games because of lagouts. And no it's not my pc because my pc is good even after a year from purchase.
So, here I am, 4-5 months after the negotiation, really pissed with their service, and crappt 100-400K a second file download speeds on sites (took me 3 hours to download a 1.9 gig file >_< UNACCEPTABLE!). I just got Optimum Online, since I still live at home, and they gave me a 15-20 meg for $45 a month. Happy with them, I try to cancel my Earthlink and they tell me I'm in a new 1 year contract for the 6 meg. WHAT THE FUCK?! I was NEVER informed I signed a new contract. No one told me abut that. Legally they HAVE to tell you these things so you know in case some things come up and you HAVE to cancel services. I am NOT paying them another $55 a month nor am I paying that damned $149.95 termination fee for their failure to inform the customer of a new contract they automatically added without my knowledge nor consent.
Fuck you very much, Earthlink.