GC: having problems

[Subliminalgroove]

Okay. Here is my problem. Maybe I'm just stupid, but I can't figure it out...

It has been a while since I logged on for some online action. I tried to log on this morning and got error number 116:


"The expiration date of
the HUNTERS LICENSE cuts.

Please buy the HUNTERS LICENSE
from WEB SITE newly."

At first I thought this was just a matter of going in and reactivating my account. But I can't seem to find the option. I read through the help and that didn't help at all. Looked all over edit account and found nothing.

Also, every once in a while when I try to get into the Edit Account section, it gives me an error that tells me:


"Certificate doesn't exist.
note:
Please verify on the calendar screen that the time and date are correct."

No clue that this is about, as my calendar is dead on. If I click OK in the error box, it takes me through to the Edit Account screen.


ummm... any help would be appriciated. http://www.pso-world.com/psoworld/images/phpbb/icons/smiles/icon_smile.gif



<font size=-1>[ This Message was edited by: Subliminalgroove on 2003-03-07 14:30 ]</font>

[Subliminalgroove]

okay. Crisis resolved. All fixed. Finally managed to find someone on their end to help. http://www.pso-world.com/psoworld/images/phpbb/icons/smiles/icon_smile.gif

[Zeebo]

well how did u fix it incase someone else is having the same prob.

[zink405]

Yeah please post how you resolved it because im having the same problem that you had.

[Subliminalgroove]

oh, sorry guys.

I called the help line and after the run around, they found a problem with the routing for the ACH transaction from the bank to them. So, when I eventually found the Reactivate, it couldn't reactivate. So they fixed the problem on their end and viola... I got to play last night.