Cannot type, How do I patch as of now?

[videoman]

Sure has been while since I was on this website. It was rather recently that the news about Phantasy Star Online 2 came my way and I am trying to get PSO BB back up and running on my laptop. I have been able to login (a way I cannot talk about here), but when I try to name my character...I cannot type. I noticed this when I last tried to name a character (almost half a year ago). I know that the official servers are down, does that also include the Sega Patch servers? If so...how do I fix my "naming character prevention" issue? Or...is it near impossible now?

Thanks

Also forgot to mention that I am on Windows 7.
I am posting this topic here because I put the first one I started in the wrong section of the forums.