please help

[andrewgrimm210]

http://gyazo.com/635ae12daebc7e87212461a10e2e93bcMy friend is having an issue with the launcher. When he opens it the file checker comes up and stops at 20,534. We have no idea why. We tried to recover the files on the launcher but stops at 20,534 as well, any help would be nice.
Link to pic has been posted.

[SecretAether]

How long did it stay at 20,534? because when I first downloaded it I think that happened to me and I waited it out then it continued.

[andrewgrimm210]

stayed there for about 4 hours.

[SecretAether]

Wow... I don't know then probably connection problems or something. Have you downloaded this game before?