Locked out of my account

[Zheneration]

So my account got locked out from unsuccessfully entering my OTP consecutively. I have correctly entered my OTP as it was shown on the app, but the system keeps telling me its not correct. Do I have to contact support now?

[Anduril]

Ayup.

[Zheneration]

Sorry to bother, but where do get contact for this issue?

[Anduril]

Which OTP are you using?
If you are using the Google one, you have to go through SEGA; if you are using the Secure OTP one, you can usually just send them an email.
More info: http://www.bumped.org/psublog/otp-one-time-password-registration-guide-for-pso2/

[Zheneration]

Thanks, my account is now unlocked ;-)