eRUPT
Feb 10, 2003, 03:09 PM
rbf2000 (http://www.pso-world.com/user.php?op=userinfo&uname=rbf2000) and PSOSaladWood (http://www.pso-world.com/user.php?op=userinfo&uname=PSOSaladWood) called the (716)650-6701 Sega Tech Support Hotline separately to report the S-Rank banning status and basically to ask them what the hell is up with all this?
The tech support person they spoke to said that the problem has just been reported and is being escalated. The Tech Support is reporting the problem over to Sega Corporate. They apologize profusely but cannot do anything about the problem herself. There is also no way for players to follow up on the problem.
When asked about a getting a free HL for one month, one rep's response was that she doesn't have control over it but will recommend it to whomever receives her info. Basically, their response is what we expected, but keep in mind these are just Sega's tech reps. Both tech reps have no word on when the problem will be fixed.
We urge you to report the problem and contact Sega either by calling them up at the above stated number or using this form (http://www.sega.com/community/profiles/pso_gcn/pc_front/gcn_pc_help_contact.jhtml;jsessionid=GAEAETLLUJSXS CRSBUFCNHAKGIGRIMS5).
Barubary6 (http://www.pso-world.com/user.php?op=userinfo&uname=Barubary6) had this to say about the banning:
"S-rank weapons are banned only on American servers. In Japan the items are allowed. However, if a Japanese user brings an S-rank item onto an American ship, they get disconnected with no error message. When they come back online, they get the "Unable to play online game for 24 more hours" message immediately rather than the long message, because the Japanese logon server considers those items legal. The American server asked the Japanese logon server to ban them."
The tech support person they spoke to said that the problem has just been reported and is being escalated. The Tech Support is reporting the problem over to Sega Corporate. They apologize profusely but cannot do anything about the problem herself. There is also no way for players to follow up on the problem.
When asked about a getting a free HL for one month, one rep's response was that she doesn't have control over it but will recommend it to whomever receives her info. Basically, their response is what we expected, but keep in mind these are just Sega's tech reps. Both tech reps have no word on when the problem will be fixed.
We urge you to report the problem and contact Sega either by calling them up at the above stated number or using this form (http://www.sega.com/community/profiles/pso_gcn/pc_front/gcn_pc_help_contact.jhtml;jsessionid=GAEAETLLUJSXS CRSBUFCNHAKGIGRIMS5).
Barubary6 (http://www.pso-world.com/user.php?op=userinfo&uname=Barubary6) had this to say about the banning:
"S-rank weapons are banned only on American servers. In Japan the items are allowed. However, if a Japanese user brings an S-rank item onto an American ship, they get disconnected with no error message. When they come back online, they get the "Unable to play online game for 24 more hours" message immediately rather than the long message, because the Japanese logon server considers those items legal. The American server asked the Japanese logon server to ban them."