To make Maximum Attack G the best supported and most fun event we have ever run, we are very pleased to announce that we will be covering both servers with live in-game customer support five days a week between 4PM and 8PM PDT.
The Live Support Schedule will be:
Monday 4PM to 8PM PDT
Tuesday 4PM to 8PM PDT
Wednesday OFF
Thursday 4PM to 8PM PDT
Friday 4PM to 8PM PDT
Saturday 4PM to 8PM PDT
Sunday OFF
This Schedule will run from Saturday 4/26 to Thursday 5/22.
Friday 4/25 we will be kicking off the M.A.G. event with an informal community gathering from 4:00PM to 8:00PM.
Support will take place within the party mission waiting room areas in the GUARDIANS branches on Parum, Neudaiz, and Moatoob. This will allow us to deal with a handful of users on both servers at a time. Although we may settle on one primary location, at first we will use the in-game announcement system to tell you the universe, planet and party name to find us in when we open up a support shift.
If there are no support issues on any given day we will use this time to patrol, join you in missions, or hang out in the branch lobbies and chat. We are announcing this schedule in advance to encourage players to run community events during our support hours.
We would like Maximum Attack G to be fun for everyone, and we will be trying to immediately respond to any reported cheating, scamming, obscenity or abusive behavior reported to us in game. Responding to issues reported through forums and support forms will also be a high priority during the event, please continue to use those when you can't reach us in game.
-ChillAura
Well, i guess its nice to know that GMs will be involved in this.
<font size=-1>[ This Message was edited by: Dhylec on 2008-04-09 19:31 ]</font>
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