Support tickets, how long did it take?

[SStrikerR]

So far I've only had to send in 2 support tickets because of problems with my game, the first time it took them 2 days to respond, this time it's been 5 and still no response. If you've sent in a ticket before and you remember, how long did it take for sega to respond?

It's annoyed me that they aren't conisistent about this.

[deadpool612]

the 1st time was 2 days then they had to get back at me and its been over a week. so just keep waiting lol

[SStrikerR]

>_< dammit

[Turb0]

They responded in like 15 mins when I had to do it but that was something different.

[sephiroth115]

I'm going on 3 months. still nothing...

[SStrikerR]

Then you screwed something up or didn't send it correctly or to the right place. No way it'd take that long.

[pikachief]

i asked to be unbanned once, i told them i didnt dupe grinders

2 hours later they sent me a e-mail saying we checked your records and we are sorry, u are now unbanned

[sephiroth115]

i logged onto segac support, they sent me an email conformation that they were "working on it"

[pikachief]

once i sent them support form and tehy gave me no reply for a month. i sent another one and thats when they replied in 2 hours.

if they take way too long to reply send another

[LuigiMario]

30min or less.