So i sent a ticket in, and got a surprising response...
Dear SEGA Support Team,
It has probably been mentioned to you before about the lag of the online mode of Phantasy Star Universe. But It's not so much the sever move that made the game lag online. I mean yeah, sometimes the game has it's ups and downs with the server move, but the REAL problem is the lag you can get from certain missions within the game online.
Mission Names:
Sacred Stream
Grove of Fanatics
Desert Goliath
To name a few..
It's not like a connection error. It has something to do with the way the game was programmed. What happens, is you go into a mission and if robots or something spawn, over time you can get lag that doesn't go away until your Xbox 360 is re-started. It's not just me experiencing this "Lag". It happens to everyone on the game.
Now i think that there isn't much you can do about faulty programming, considering that it's SEGA of Japan who made it, and it would be a hassle to get them to fix this, but it is needed in order to keep players interested. Now I'm personally not considering quitting but i know people who have, and are quitting because of the lag that these missions cause.
You're probably wondering, "Why would someone quit over a little lag in a mission?".. Well the reason is this, those missions have rare items that can be only found on these missions. With the lag they cause almost every time, it is discouraging to even bother doing those missions, thus making it much less enjoyable for everyone.
It has been rumored to have been the robots graphical textures that cause this, or an overflow of the Xbox360's cache through looping infinite information. Although i do not know for sure what the problem could be, I'm sure if SEGA of Japan was informed of this problem, they could fix this without any concern.
In conclusion, I am not trying to say that the game is bad only because of this reason, because i love this game to death, but for new joining people, and people who go to "hunt" for these rares, It can sometimes drive them away from it, and take away from the whole entire experience of the game. Also they are challenging missions, and people constantly are saying how they would want harder missions, but disregard the actually challenging missions because they are not worth having to turn off the Xbox 360 after a single run-through. Again taking away from the experience.
I don't know if there is much i can do to help, but if need be, i will try my best to help fix this problem. If you need to contact me:
E-Mail: -------
Gamertag: xBladeM6x
PSU Name: Blade
Thank you for your time. I hope to hear back from you soon.
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It sounds like i was trying to use a lot of proper language, but you need to when talking to company support teams.
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This was the response i got back...
Hi ---------,
Well said, thanks for sending in the ticket! We have passed the info regarding the graphical slowdown on to the Japanese dev. team, and hope to get word back soon, at which point we can let the players know if a fix is on the way. If anything else comes up, please let us know!
- Aaron
PSU Support
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Originally Posted by DarkEliteRico
Let alone it was something... Helpfull... ITS THE END OF THE WORLD!!!! 
and they always say "Hey send in a ticket for a response!"
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