Computer freezes after GameGuard loads

[Peachies]

Hello.

I began playing PSO2 about four days ago, and it had been working fine until today.

Today, I attempted to run it from the launcher as always,
it loaded GameGuard, then my computer locked up.
I restarted and tried it again and had the same issue.
I haven't installed or changed anything since I started playing.

EDIT: Nevermind, I just figured out the launcher reset the graphics settings.

EDIT: Okay, it's still not working. I selected the ship, signed in, but when I got to the character screen it locked up. Any suggestions?

[Renzer]

Having the same problem, I was playing the game about 5 hours ago, then my computer froze, and every time I try to load PSO2 my computer freezes right after the GG loads or right as the game starts before the SEGA logo.

[Ana-Chan]

There was a new attempt at getting the x64 version of GameGuard released. It is just as bad as the previous versions.

You will have to wait until they roll back the update again.

[MegaZoneXE]

is anyone else still having this problem?

i played a MPA this morning and out team got cross burst then my entire pc crashed

i started it up again and it crashed at the SEGA logo....

thought i wait till after work to try again and i got as far as character select when it crashed again.

[zamoth]

Same problem for me

When I delete the GameGuard folder for regenerating it, it seems to work better but then the computer crashes again...

I sent a mail to GameGuard. Hope it will bring a solution.

EDIT : conversation me-gameguard

ME

Hello GameGuard !
Sorry for this new mail, but since yesterday, on two different computers, my game pso2 start freezing and crashing randomly my whole computer.
The file you requested are joined to the mail. So please do something !
Thank you !

GAMEGUARD
(lot of kanji, used both google translate and my brain)

ゲムの進行に係ないプロセスは「タスクマネ?ジャ」で終了をお願い致します。
> When you run the game, please close useless programs with the task manager.

現在使用していただいているPCでゲムを行時にメモリ不足のため、ゲムガドが正常に動作していないようです 。
> Due to a lack of memory, GameGuard don't work properly on your computer.

十分なメモリを確保するためにゲムの行に不要なプログラムを終了し、Windowsタスクマネ?ジャを使用 してプロセスを終了行ってください。
> Please close useless process with windows task manager to ensure enough memory.

その後、また同じ問題が発生しましたら、エラーが発生した時に生成されたerlを[email protected] o.krにお送りください。
> After that, if the same problem occurs, then please send the erl to [email protected]


If it's memory, I don't understand why it works perfectly yesterday and not today. I played Skyrim on my computer so I don't think little pso2 and GameGuard should crash...

[zamoth]

New mail to GameGuard and new answer :

ME

Hello GameGuard !
No other program is running except pso2. I also closed my antivirus...
My whole spec are attached with the erl files you requested.
Thank you !

GAMEGUARD
(now answering in english)

Hello, this is Game Security Center from INCA Internet Co., Ltd.
Thank you for contacting us.
It seems that the memory is not enough to properly run GameGuard, so please terminate all the unnecessary processes on the task manager.
After that, please run the game after deleting the GameGuard folder, and if the same problem occurs again, please collect the Erl files and send them to [email protected].
Thank you.


It's a joke ? Did they read my mail ???