PSO2 in game issues(please don't ignore this)

[axel_rawr]

ok,i made it past all the intro stuff,chapter 0 and what not,and right after gaining "control" in the lobby,my controls stop working,i can move the camera,but that's it,even the action bar is gone and i can't seem to move,like it wants to slap some tutorial thing onto me but its loading or something?idk,but it keeps happening and idk how to make it stop,please help me,please respond

update:
what the /hell/ am i doing wrong?
i'm just trying to get some help on playing this game and it's like no one here gives a damn
i'm being as descriptive as i can,my controls are now completely gone as soon as i log in
i can't access the game menu,all i can do is move the damn camera
i can't play the game like this,can't /anyone/ help me?
i'm in a bind here and i need some help