Regarding Error 816

[Miyuki_Kamiko]

Is this related to Error #674?

I never logged in with a proxy, however on any attempt I get this error. It is accompanied by a generic "Issues connecting" error. Not sure if the proxy is blocked or if my account is blocked, or if its something else entirely.

http://www.pso-world.com/forums/showthread.php?t=196025
check this thread

[Dammy]

yes, SEGA thinks that account got stolen, so they freeze it so "thief" cant do something bad and harmful
and asking owner to contact them

[AIDA]

I've modified the tutorial to reflect this. Thanks for the info, Meji~

[Polantaris]

http://www.pso-world.com/forums/showthread.php?t=196025
check this thread

Thanks.

I don't think they think my account has been stolen, yet. I haven't gotten that email that is mentioned in the main post. It's one of the first things I looked for when I saw this thread. That's why I wasn't sure what's going on.

If I don't get it in a few days I'll have to assume it was just a generic connection error and try again in a few days after things have quieted down a little.

The fact that the game auto-blocks you based on your IP is a little weird to me, considering Japanese players tend to use NetCafes to play online all the time. I can't imagine suddenly getting banned because I switched NetCafes one day, or simply decided to play in a different location altogether.

[ShinMaruku]

My only question regard this 816 is that, why would they suspend you (error 6xx) or whatever and then change your account to 816 and still would make it be a "temporary" measure.

VPNs look suspicious therefore they temp banned while they look into it. It's all part of the defences they put up.

Using vpn is at your own risk. I would wait it out.

[BlankM]

Do you know if anybody who was suspended used VPNs to change their email due to failed authentification keys?

A lot of people use VPNs, we don't think this was the only criteria.

[Searaphim]

I did use a paid VPN to get in and I didn't get banned but I could not play either because it asked to confirm it really was me on the account by sending a key via email and we don't receive those said emails at the moment...

[SammyKiller]

I know someone who changed their email using free VPN to get the key via email, got in the game for a few hours and got "suspended" first 606, then he replied to them stating its him and they followed with 816. His reply was in what I think is pretty fluent JP too. At this point we don't know if the 816 is permanent or temporary for him, or for anyone else who has had this problem.

I recommend using a paid VPN to change the email or doing anything account related as that would probably look less suspicious since its not a IP that can be traced to an unsecure workgroup/network.

[Searaphim]

I did try to change my email address with a japanese one but the website would not let me saying something went wrong with the input (no matter what I tried)

[Ail]

gah, i'm getting error 249 and i live in europe. i don't know..