Hello,

I haven't logged into PSO2 in a long time and managed to forget my password. Apparently when I created the account I didn't use my real birthday, and I don't remember the security question.

I know my Sega ID and still have access to the email account I used to sign up.

Moving beyond "you're screwed"

I've tried contacting Sega and communicating in translated English to Japanese, but that didn't seem to work so I sent another more descriptive email in English and Japanese. I haven't heard back from them yet..

Does anyone have any experience in a similar situation? Any help would be very much appreciated.

Thanks for any replies