Characters are gone?

[Hayden2299]

I haven't played PSO2 for about 4 months and I decided to come back because my friend wanted to play with me, only to see that both of my characters are gone. I know I was on Ship 2, and I know I used the right Username/Password (I have 2 accounts). Since the time I took a break from the game to now, I've reinstalled windows but im not sure if that had anything to do with it since I thought characters were linked with Sega ID (correct me if I'm wrong). Anyone have a clue why this happened, and/or how to fix it? Cause I'd prefer not to have wasted 300+ hours.

Thanks in advance

[GHNeko]

Check other ships and your other accounts.

Unless you played on beta; I think they deleted beta characters; but I dont know for sure.

[Hayden2299]

Tried every ship and both accounts; no luck

edit: Also, I didn't play beta. The account was made sometime in 2014

[Sizustar]

Well, I don't beleive Sega delete character.
So unless you're on the wrong ship/account, it might have been hacked, and the person deleted your character.

There isn't really much option to do, you can try contacting Sega support, but I'm not sure what help that'll be.

And in the future, use the quick question and answer thread
http://www.pso-world.com/forums/show...3385&page=1851

[Hayden2299]

ah...well, thanks anyway

[Sizustar]

Have you tried making character, does it allow you to make 2 chara, or say you need to pay AC?

[Totori]

Can also check recent login history, see anything strange, if so, someone did something.

[sol_trigger]

your mom logged in then deleted your characters

[Minty Kitty]

your mom logged in then deleted your characters

Not funny bud. Not funny at all. How would u like it if your characters dissapeared?

[Anon_Fire]

Do you remember which Ship you were on?