locked out of account with error 606

[jooozek]

they think your account was stolen, so they locked it

i wonder on what basis do they think so, my account is protected by OTP and I never logged from anything else than my pc/ip, if at least i could logon to sega id and click some ITS ME button it would be great, do they believe someone broke into my house and is using my phone to authenticate my account?

[Dammy]

when someone steals account, they usually change email
they did it for security reasons and waiting for you to contact them, if you dont they 816 it , so "stealer" gets nothing

[jooozek]

yeah, but the supposed stealer would have to steal also my OTP and my IP, from what i gather i'm the thief according to them?

[jooozek]

Spoiler!

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final answer from customer support i suppose, i sent them another email after this but i feel like i have a 1% chance of getting back my account so i guess time to move on something else, will still pester them every now and then tho

[jooozek]

so yeah, 2 weeks and no response, pretty much confirms my account as dead forever
went back to my first account from closed beta and triple checked all the details of the account to prevent shit like that happening and started just a new char