Between 3:40a.m. and 7:30a.m. Pacific, the Phantasy Star Universe servers and SEGA's websites were unavailable due to a hardware failure with SEGA's internet service provider. Though service has been restored, the ISP may need to replace some hardware which would require the service to go offline again for approximately an hour. Stay tuned to this report and chillaura's post at the official message board for further details.


Update: Chillaura made another post in reference to the possibility of a short downtime, stating that they are waiting for a decision from SonicTeam before taking the servers down. If necessary, it could be done tonight or tomorrow, but there's also a chance that the procedure could be handled during Thursday night's scheduled maintenance. We'll be sure to keep you posted.


Update: With not further official mention of this, it seems safe to assume that any hardware replacement was taken care of during normal server maintenance downtime Thursday night/Friday morning.